AmericInn by Wyndham Fargo West Acres

It was terrible. Dirty, ****ty rooms, pool was gross with hair all over in it and the hottub was way too hott. Breakfast waffles smelled sour and to top it off the fire alarms were going off at 3am and when I go ta check what's going on and the lady will tell me nothing. I'm begging her to lmk what's up and she won't even look at me. Then 1hr later the alarms again. Still no refund or explanation. I will never go here again.

Staff was super friendly and helpful. My family enjoyed our stay. Thank you for keeping us safe and comfortable.

Dirty shower. Dirty hot tub, gum n trash in pool area. Was not busy at the time. Super dirty behind nightstand.

TL;DR: used to stay here always - won’t be going back. Doors to the pool are broken and don’t close - a safety risk since little kids can simply walk in. The state of the doors shows they’ve been broken for a long time with no attempt to repair/replace. We needed a laundry facility and the dryer doesn’t start unless a staff member turns in on from a separate room (possibly a circuit breaker issue?) but regardless the dryer doesn’t put out heat so it’s a waste of money. Clothes comes out wet. Our door didn’t lock properly, the latch wouldn’t come back out the door. We discovered this and notified the front desk but they didn’t immediately fix it. We came back in the afternoon to find that after housekeeping came by, the door wasn’t properly closed and anyone could walk in. The atmosphere isn’t very welcoming. The lobby area is always closed with the lights off and the chairs up in the table. We wanted to eat some takeout and had to take the chairs down and eat in the dark while the hotel staff were laying down, shoes off, on the only little book with a couch in the entrance. Staff are reactive, not proactive. Pool towels always out, breakfast is mostly empty while they sit around. Public restroom by workout facility was filthy and never got cleaned over the course of our stay. Just bad. Find a different hotel.

The staff was very friendly and answered every question or issue that we had. The hotel does need some up grades as it is looking 'old'. We were not aware that the room would not be cleaned every day though.

Place needs major cleaning and major upkeep. Looks run down in a lot of places inside building

The staff we interacted with were all really nice. There was ample parking and the pool/hot tub water was a comfortable temp. However, the hallway reeked in multiple places of ****. There was a nasty scum lining the whole pool and the hot tub entrance handle was damaged. Our room door lock was broken and we didn’t have a drain plug top on the sink.

Hotel need a lot of repairs especially breakfast area . Door on the breakfast area cabinets look like puppies chewed on it. On the ceiling was attached some pipe I believe was water because you can see water damage around it going down the walls windows are dirty. So could be some mold and isn’t healthy.So I stayed one night. It’s ok if you don’t have other choice but wasn’t worthy $150. They should charge less. I should take a picture.

The place is run down. Bathtub needs replacement. Hall carpets filthy. Coffee was cold and the cappuccino machine dispensed mostly water. Windows hadn't been washed in several years. Knockout smell of chlorine upon entering the lobby.