ホームウッド スイーツ バイ ヒルトン マディソン ウエスト(Homewood Suites by Hilton Madison West)

I always enjoy staying here....the staff is consistently friendly and helpful, the common areas and rooms are spotless, the pool is terrific and the coffee/breakfast bar is outstanding. I appreciate the ample and comfortable seating in the lobby/breakfast bar area. Extremely pleasant experience.

The hotel room itself was nice, but it was not the accessible room that was booked. Though I showed the desk clerk, Taurus, our reservation, he refused to honor that. Rather, he was defensive and rude; he chose to be condescending rather than actually help us find a solution. The last thing you want to do after a long day of travel is spar with someone. We ended up just finding a way to manage with a regular room. Traveling with an elderly person made this challenging. It was nice, but not made for someone who has physical mobility issues. This was particularly evident in the restroom area. It was very clean and comfortable, and had a pretty view of the courtyard, lit up tree and all. Breakfast was good. Basic fare, but lots of choices and a bit of something for everyone. The breakfast area was also clean and nicely spread out so no guests were in each other’s space. As long as you don’t require an accessible room, this is a good choice.

We had an amazing time at our stay! It was full accommodating for all of our vacation needs.

Easy to park, good location - walking distance to restaurants. Big and clean room suite. Pillows didn’t hold shape well but we brought our own. Beds were comfortable. Breakfast was good.

Nice place right off the belt line. Room was spacious and clean. Will stay again!

This was a really nice hotel. The room was fabulous, coffee was great, and the beds super comfy. They even had breakfast on china plates!! We will definitely stay here again. We really appreciated that they were pretty friendly.

Love the spacious bedroom as well as a sitting room and kitchen. It was all very clean and comfortable. We enjoyed the breakfasts provided as well.

I hate basement levels in hotels to begin with, and this gave me all the creepy vibes. The view at the back of the property was looking into a green swamp littered with garbage. Gross. Front of the building is beautiful-back not so much!

My stay was brief but very pleasant. The location and parking were very convenient. The staff was friendly and helpful and the room was spotless and comfortable. I would definitely stay again.