Overall, not bad. Although some unexpected things happened, neither me or the hotel could provide enough self-clarification, right? In addition, the air conditioner is very loud and annoying. Expect that, the hotel staff are friendly and the environment is very clean. It is close to a shopping mall and is very convenient for dining and shopping.
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Joyce
2024年1月7日
Serene,beautiful boutique hotel. Very nice friendly staff. I was here to attend a family birthday party at Nari. The food was served over 12 courses, each incredibly crafted, gourmet.My city view king size bed was large & spacious with amazing Japanese modern & classical art.
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Tad
2024年1月7日
The property was clean and welcoming. The rooms were also extremely clean and wee had requested a crib. Upon arrival it was already set up in our room. It was very convenient.
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Angela
2024年1月3日
We enjoyed our staycation on New Year's Eve in a loft suite which is enormous. Property is in the Japantown complex so lots of good ramen/sushi options. Hotel bar was convenient but expensive. Appreciated the free water and coffee station in the lobby.
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Verified traveler
2023年12月20日
Loved our stay here. We were in a King(consulate) suite which was very spacious and comfortable. We had our daughter on the sofa bed and it felt like she had her own bedroom with the wood slat partition. Joe and Michael were friendly and helpful, they made our stay very enjoyable. The free coffee and tea station was a lifesaver to start and end each day. Our only complaint would be the buffett breakfast. Everything was dried out....the sausage, eggs, hash browns and pastries were dry and hard. Fruit wasn't the freshest. Very disappointing for $84 after tax and tip for two people. Although, there aren't any other options around for breakfast.
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Peter
2023年12月18日
When booking, be aware there is no heat in the Tower section until evening. Overall, this is a nice property. The staff are efficient and responsive. However, when a guest is paying close to $500 a night (Tower Corner Room), there should be basic expectation such as heat. Also, this property shouldn’t charge a “resort fee.” The coffee/espresso machine wasn’t working. Not sure what amenities are being offered.