メシエ 53 ホテル エレバン(Messier 53 Hotel Yerevan)

У отеля отличное расположение. До площади Республики 15 минут пешком. Завтраки разнообразные, по просьбе готовят глазунью. Приветливый персонал. Красивый вид из окна.

Hotel carino e in posizione a ridosso del centro. Nonostante l’alta potenzialitá dell’hotel, ci sono state alcune criticità: - il primo giorno abbiamo trovato delle mutande usate nell’armadio e un altro giorno una pezza bagnata sul comodino; - ad una colazione non c’era più quasi nulla da mangiare (mancavano ancora 30min al termine); abbiamo dovuto lamentarci e dal giorno successivo le cose sono migliorate; - la temperatura in camera non era ben regolabile; - nella SPA alle h21:00 non abbiamo trovato asciugamani e sauna e bagno turco non erano ben funzionanti (la prima non aveva luce interna e il secondo non scaldava a sufficienza). Nonostante le lamentele, il manager dell’hotel non ha pensato di omaggiarci di qualcosa per scusarsi in qualche modo, ma ha solo provato a risolvere i problemi (non sempre con successo). Attenzione ai dettagli e alla cura del cliente da rivedere!

Классный отель , очень приятные девочки на ресепшене

房間不錯，服務很差，尤其服務生不懂禮貌，明明自己做錯的事情還怪笑譏諷，有待提高素質。環境也不太好，周圍的車很吵雜，進口設計不當，讓我們兜幾個圈都進不來，對路況不熟的不建議住這個酒店。

Отличный отель с прекрасной локацией. Отдельное спасибо персоналу Ашоту и Нарине, за быстрое решение моей проблемы. Очень отзывчивый и хороший персонал. Завтраки всегда сытные и свежие

We arrived late around 11pm and michael welcome us very warmly and Samuel. They are very polite and friendly. Got problem with charger and they able to provide our needs. Offer portable power bank. Room got upgraded to two queen size bed which added to our comfort as we are family of three … Breakfast is amazing. The housekeeping staff are very friendly and welcoming. She always check what we need. The restaurant room service was dabulous. Foods is amazing. We also got emergency situation and the reception lady was very attentive and she knows what to do, she even able to help us call ambulance and able to calm us in an emergency situation. My brother enjoyed the television and the good wifi connection. We can also walk from the republic square and very nice biew from outside our room 224…Overall the hotel is recommendable for all tourist like us., they kept us safe and comfortable. Feelslike home…Thank you for your great service Messier 53 ⭐️⭐️⭐️⭐️⭐️

Breakfast was really great, room was very good, service good, the only problem - broken sauna and jakuzzi during 5 days, it's too long

I stayed for 4 nights in early August. Messier53 is a decent hotel located at a central yet quiet location. The vernisage is across the road from the hotel and the main square, shopping area and restaurants are 15 mins by walk. The room was ok, decent size but had this massive square pillar which kind of made the room feel smaller than it was. The bathroom was modern but the sink area did not have any place for a hand towel - small detail but it was inconvenient every time I washed my hands. The real issue for me was the air conditioning in the room that was centrally controlled and the temperature did not go below 25-26 degrees. It was really hot in Yerevan while I was there so it was very difficult to get proper sleep at night with the Aircon at 25-26. I had to call the staff a few times - once for an iron, once because the tv didn’t work and couple of times to clean my room. They were always quick to send someone and I never had to wait for more than 5 mins. The breakfast was really good and there were different dishes everyday with tons of fresh fruit. The staff at the hotel was nice and courteous but I would like to mention Ani at breakfast who was just the best. She was friendly and took such good care of me every morning at the restaurant. A big thank you to her!! Overall a nice hotel in a good location but someone needs to do something about the Aircon.

The hotel room, reception, facilities , room service and food are all very good. The reception staff are very helpful. The food quality is good. Menu has many options. Areas to improve: Staff in hospitality business must know some basic English. Some staff including the bar tender and few reception staff did not speak one English word. Restaurant staff are very bad, no smile, no greeting, no customer service. They come across bored , don’t want to do their job. They need lots of training if they want to continue in the hospitality industry. We found none of them good, morning and evening.