Excellent service from all staff I encountered.
Room very clean, new and modern .
Got everything you need.
Only negative is the room temperature , you have to call them to amend it.
Staff member told me the windows open so that helps but may be issue in summer !
Also I was situated adjacent to the student accommodation next door. I was woken during the night with noise from the students but hey Ho, we were all young once !
Also having the window open you can hear other noises from the street during the night
The location was good - 10 minutes walk to Burley Park train station and only 5 minutes into Leeds. Great for Headingley Stadium.
The studio apartment was in the roof area so only skylights for windows, therefore no views apart from sky but a very comfortable and spacious studio.
Very friendly service on the phone and good email contact/instructions.
Would recommend and would certainly stay again.
Lovely well serviced and equipped rooms with comfortable king size bed, comfy loungers, kitchenette with 2 ring hob, kettle and microwave, fridge, dishwasher and washer/dryer. Iron, ironing board, hairdryer and mini safe. Shower room with 2 sets of towels, cosy central heating and air conditioning. These apartment style rooms are like a home from home.
The experience was great until the electricity when off an hour after I used the oven/microwave in the evening - almost had dinner in the dark with my husband. Luckily, the Guest Service helped me quickly via WhatsApp.
Another missing item was toilet tissue. I was only provided with one roll for 4 days stay. It forced me to purchase tissue with my own money.
Can’t believe we’ve never used this place before! Far exceeded expectations and we’ll definitely be back. Loved it all. Makes far more sense than a regular hotel. We used it for a one night stopover but would love to have stayed longer.
The apartment was perfect, and available early which the desk staff were more than happy and helpful to let us check in very slightly early. Would certainly book again if I came to Leeds 👍🏼