This hotel exceeded my expectations, rooms were clean, bed is comfortable, breakfast and dinner was delicious. The place is too close to the beach, you just take a walk.
I will definitely can't wait to come back again
Clean , beautiful and a great breakfast selection. Their restaurant is open 24/7 with a variety of options. Prime location spot on a street with lots of restaurants options to choose from.
I recently stayed at the Hilton Garden Inn Umhlanga Arch and had a mostly positive experience. The location is fantastic, right in the heart of Umhlanga with easy access to everything. The room was lovely and super comfortable, which made for a relaxing stay.
The breakfast buffet was amazing,delicious and with plenty of options, which was a great way to start the day. However, the restaurant was way too hot. It felt like everyone was trying to grab a fan, and I honestly think they should either switch on the AC or find a better solution for cooling the space.
The pool was nice and well-maintained, and it’s heated, but honestly, it felt a bit strange to swim in a hot pool during summer. I think the heated pool would be much more enjoyable during the cooler months, like in winter. Another downside is that they close the pool way too early….7 pm is pretty unreasonable, especially in a place like Umhlanga where you want to enjoy the evenings.
Overall, it’s a good hotel with great amenities, but the restaurant temperature and early pool closure definitely need some attention.
Heel mooi hotel op een schitterende locatie. Eten is ok niet super maar goed. Zoek wel naar de aanbiedingen want de normale prijs is het niet waard. Veel is wel aan vervanging toe. Hotel is gedateerd maar wel schoon en hygiënisch
The front desk staff was absolutely delightful. So friendly and accommodating, it truly set the scene for the rest of my stay. The rooms are clean and comfortable and the facilities are all you need for a quick stay. It is also easily accessible to and from King Shaka Airport.
MMegan SinghI recently had the pleasure of having my parents stay at this incredible hotel, and I must say, their experience was absolutely exceptional! From the moment they arrived, they were treated to five-star magic with impeccable service, helpfulness, and reliability. The staff were friendly, attentive, and went above and beyond to make their stay unforgettable.
Their room was absolutely beautiful, clean and what a breathtaking view of the ocean! Truly amazing and relaxing stay - a home away from home in an abundance of excellence! The sound of the ocean and balcony view was one of many highlights that made this stay truly unforgettable!
The food was exquisite, with dinner and breakfast being another highlight of their stay. But what truly made their experience special was the attention to detail and the way the hotel celebrated their anniversary in grandeur. The gifts, chocolates, flowers, and balloons were a lovely touch that made the occasion truly unforgettable.
My parents were blown away by the hotel's excellence and the staff's dedication to providing a memorable experience. They left with lifelong memories and can't wait to return. I highly recommend this hotel to anyone looking for a luxurious and unforgettable stay. Five stars isn't enough – this hotel deserves a glowing review!
MMiss T.I recently stayed at the Hilton Garden Inn Umhlanga Arch and had a mostly positive experience. The location is fantastic, right in the heart of Umhlanga with easy access to everything. The room was lovely and super comfortable, which made for a relaxing stay.
The breakfast buffet was amazing,delicious and with plenty of options, which was a great way to start the day. However, the restaurant was way too hot. It felt like everyone was trying to grab a fan, and I honestly think they should either switch on the AC or find a better solution for cooling the space.
The pool was nice and well-maintained, and it’s heated, but honestly, it felt a bit strange to swim in a hot pool during summer. I think the heated pool would be much more enjoyable during the cooler months, like in winter. Another downside is that they close the pool way too early….7 pm is pretty unreasonable, especially in a place like Umhlanga where you want to enjoy the evenings.
Overall, it’s a good hotel with great amenities, but the restaurant temperature and early pool closure definitely need some attention.
ゲゲストThis hotel exceeded my expectations, rooms were clean, bed is comfortable, breakfast and dinner was delicious. The place is too close to the beach, you just take a walk.
I will definitely can't wait to come back again
RReosha SWe had an amazing stay at this hotel—it was my boyfriend’s first time visiting Durban, and this place completely blew his mind! From the moment we arrived, the incredible staff made us feel welcome, even surprising us with a free room upgrade.
Our room had a breathtaking view of the ocean and the city skyline—perfect for relaxing and taking in the beauty of Durban. The location was unbeatable: just steps away from fantastic restaurants (we were spoiled for choice!), the beach, and even attached to a mall for ultimate convenience.
Whether you’re looking for luxury, convenience, or just a stunning getaway, this hotel delivers on every level. We’ll definitely be back! Highly recommend.
PPinkGirlEasy check-in, fabulous view. Peaceful and Quiet. Breakfast was fantastic. Restaurant staff are super helpful and friendly. The pool was stunning and great ambiance.
However;
1. The bathroom was not clean. Please see the attached pictures of the hair left behind.
2. Nobody answered our room calls at 6 am
3. No dental kits are given/available
4. There are 0 lights in the ceiling. The side lamps and lights do not provide sufficient lighting.
5. The room was smaller than expected.
6. 1 small bottle of water is provided. The rooms are not provided with any more water except for this one small bottle. If you require more, you have to buy it.
ゲゲストClean , beautiful and a great breakfast selection. Their restaurant is open 24/7 with a variety of options. Prime location spot on a street with lots of restaurants options to choose from.