Lovely hotel in central location. Staff very nice & helpful. Recommend paying the extra & get valet parking as other option can be confusing to begin with. Roof top bar was lovely but music very loud. Love the Kevin Murphy bathroom products. Yes, we would stay again when in Newcastle.
The hotel is well situated near the harbor boardwalk and restaurants. Not too far to walk to the ferry to go across to Stockton. Bus and tram services are great. Took the train to Sydney for the day. Hotels and restaurants have excellent meals. A quiet place for a cuppa and cake is The Press Coffee and Book House. Excellent customer service from hotel staff and cleaners. A few maintenance issues to be addressed but overall would recommend the hotel.