When you stay at Tropical Paradise in Fresno, you'll be in a shopping district, within a 5-minute drive of California State University, Fresno and Save Mart Center. This upscale guesthouse is 7 mi (11.2 km) from Fresno Convention Center and 1 mi (1.6 km) from Valley Children's Stadium.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this guesthouse include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.Treat yourself to a stay in one of the 3 individually decorated guestrooms, featuring fireplaces and private pools. Your pillowtop bed comes with down comforters and Frette Italian sheets. Rooms have private furnished patios. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
清潔で大きな部屋。親切なスタッフ。フロントデスクはとても効率的で調整が整っていました。素晴らしいタパス、ライブバンド、飲み物の選択が良く、非常にフレンドリーなスタッフがいる素晴らしいロビーレストラン。素晴らしい雰囲気。私はFresnoのPicadillly Inn Airportを予約しようとしていましたが、これを予約しました。空港シャトルがあるかどうか尋ねられ、間違ったホテル😂を予約したことを知りました。空港やダウンタウンまでUberでそれほど遠くなかったホテル横に大きなショッピングモールがあるので、とても便利です。また、近くに素晴らしいイタリアンレストランがあります。朝食と非常に良いコーヒーを提供します。部屋にコーヒーマシンがあります。全体的に素晴らしい経験。
This hotel has construction, and we were only told upon check-in to expect an 'inconvenience.' The noise beginning early in the morning on Monday, the second night of our stay, was absolutely unbearable, and ruined our morning on the day of preparation for a relatives funeral. Literally sounded like a jackhammer on the wall outside our room. They’re doing stonework. There's dust flying everywhere. There's loose plaster on the carpet in the elevators and the hallways. Construction workers come and go in the elevators alongside customers with all their equipment and mess and noise. There's an operating cherrypicker in the registration area of the parking lot with no safety cones. You walk out the East guest door on the first floor into a total hardhat situation with people doing stonework on ladders overhead, construction material blocking the exit, and the door is usually propped open all day. I politely told the front desk that we unfortunately needed to check out 2 days early due to the noise, and requested a late checkout to 3pm because we had appointments at the church, and funeral home, and hadn't planned to have to change hotels today. Note that I'm a platinum member, and didn't expect this to be an issue whatsoever given the unusual circumstances. I was denied, and asked for the manager, who promptly flatly denied my request with literally the rudest most uncaring expression and flat tone possible. I reinstated my request and attempted to explain my situation, and the manager admitted that the hotel was not booked (obviously because my room was already spoken for for 2 more nights), but still, she flatly denied me. She finally told me it was because the hotel could experience 'loss of revenue.' So I'm here to tell you that if revenue is more important than customer experience or showing compassion to a customer you placed in a difficult situation, I will no longer be staying at La Quinta. I'll certainly never step foot in this one again, in a town I visit every month. And I’ll be demanding a full refund from La Quinta Platinum Customer Service, let’s see where that gets me. I also recommend anyone else over the next few months seriously reconsider. I don't care about your loss of revenue. Close this place, finish it up, and reopen. With a new manager. There are several really nice hotels with similar rates in the immediate area.
My daughter stayed here one night for work in Fresno. Check in was easy - staff very friendly. Room was clean. When traveling, she likes to bring her own pillow. Upon check out and already at her job (at nearby hospital) she realized she forgot her pillow. She contacted the hotel via the Marriott app and ”Joey” at the front desk said he would notify housekeeping and pillow would be at front desk. Just a short time later she realized she also had left her jewelry on the nightstand. Panic set in. Another inquiry and Joey again to the rescue indicating that housekeeping had also found her jewelry and it would be at the front desk waiting. In times like these it is reassuring to know how honest and going the extra distance the Fairfield Fresno Hotel is and how easy it is to use the app. A BIG thank you to Joey at the front desk for being so helpful and prompt. And also to housekeeping staff. Pillow and jewelry were at the front desk as soon as she was able to leave work. Fantastic hotel - highly recommend.