ゴールデンアイ 地図、住所、交通機関＆最寄りの駅・空港

Beautiful location, beautiful property, great service and staff at the restaurant, beach and grounds. We arrived at 3Pm and didn’t get our room until after 4:30 which was definitely disappointing & would have appreciated better communication by the reception - we were told it would be ready soon, we had to ask when it would be ready, and one reply was we will meet you in 5 min and it was over 20 min . Overall besides check in, beautiful!

My mom has been wanting to go to this hotel for a while now so I decided to give her a surprise treat. We loved the atmosphere and that there was so much to do in terms of activities. They had water activities, gaming room, surfing pool, slide etc. We had a really good time. The only disappointment was the food, it was like a challenge to find something that we really like. The food was really a hit or miss and most times was a miss. That would be my only suggestion for improvement really. The drinks were just ok, nothing special. The coffee shop was ok as well, loved that it was 24 hours. Would return if the food is improved. The welcome party was also warm and inviting with the rose and champagne, that was a nice touch.

Hotel utilizado para viajes corporativos, recomendable para hacer reuniones y buena ubicación en la ciudad

カスタマーサービスはフレンドリーでプロフェッショナルで、とても親切でした。部屋は快適で比較的きれいでしたが、床とカーペットは掃除も掃除もされず、シーツと毛布はゴミの匂いがしましたが、きれいに見えました。レストランはジャマイカとアメリカンスタイルの朝食が混ざった朝食に最適でした。プールやジムを利用しなかったので評価できませんでしたが、全体的には楽しいホテルでした。このホテルをもう一度予約します。

スペインのコートホテルは期待に完全に一致しました。朝食は素晴らしいものでした - 大陸のオプションと地元の料金の両方。スタッフは一般的に、私たちのレンタカーを手伝って、一般的に快適で歓迎されているアドバイスを提供するのにもっと役に立ちませんでした。素晴らしい滞在をありがとう!

また、すべての側面が優れており、費用対効果が高く、特にキングストンのような都市では、最初の100で非常に優れています。私はフロントに行って、部屋がいっぱいだと言った。 Ctripは部屋を確認し、Ctripを称賛しました。

Our flight was late and we got to the hotel sometime after 9 pm. when we reached the hotel, the hotel staff advised us that they had computer problems and could not check us in. We waited over 1 hour to find out that they had given away our reservation. We tried to get something to eat while the hotel staff tried to find us another room, but the kitchen closed at 10 pm and we were very hungry. They tried to accommodate us and let us order 2 salads to go which took 30-45 mins. When we finally got our salads and we also got notice that they found us a room for the night. When we got to our room, it was very nice. They gave us the executive suite for the night which eased my dissatisfaction in their service for the night. The next day, I asked if we could stay in the Executive suite for the rest of my stay without any additional cost since they could not find us another room as i had originally booked. they agreed and my aunt and i had a great time for 1 full day. On our 3rd day when we returned back to the hotel room after being out the full day, we noticed load machine like sound coming from the room since we were on the 10th floor. Then we notice the sofa seat was wet and water on the floor. Then we noticed water coming from the ceiling running down from the ceiling down the wall and over by the living area and by the bar area. It was crazy. I had to call the front desk and report it. They sent up someone to evaluate and then when they saw it, they called the manager or engineer to take a look. It appears that work was being done on the roof and the water came down into the suite and made a mess of the furniture and floor. The engineer apologized for the inconvenience but and then left. We were left in the room with water all over the floor and unable to use the living room. We ended up having to call the front desk to have then send someone to clean up the water on the floor and on the furniture. We ended up eating in our bedrooms. When we checked out, i mentioned to the hotel staff about the inconvenience we had with the water and the staff was sympathetic but no apologies or offer to give a discount or anything. I decided i would not return to this hotel again. I would not recommend this hotel to anyone especially with the experience we had.