スマートフラッツ デザイン アントワープ セントラルの口コミ・レビュー・評判

No heating . Floor warped terrible. No remote control. No communication to change late at night from the hotel. No light in bathroom light missing from ceiling - led me on that someone would contact too late at night to change hotels -3 outside freezing night. Money not refunded. However we booked through ******* and they arrange another hotel

Worst apartment and company ever. We booked with 5 friends, when we arrived the code to enter the building did not work. We could only reach them by WhatsApp, they told us the would fix everything so that we could enter the apartment. After 2 hours the said that best option was free cancellation. So we stould there with al our stuff. Late at night we had to find another hotel. But the worst part is that we did not receiver our money back till today… Never go to a smartflats apartment

Great central location but couple of issues - lights in bathroom didn't work, there was a massive ridge in the middle of the floor (trip hazard) & the fridge was not working - in fact it was running very hot & there was a burning smell in the unit (plastic was warping inside fridge around light) - a clear fire risk. When informed Smartflats simply thanked us for the info & made no attempt. to remedy or compensate. Poor service as we rented the apartment to prepare our own food & were limited.

Filthy, greasy on the floors, which stuck underneath our shoes . Rats on the balconny and even one inside the apt.. Dishwaser was out of order. The equipment for dishes was lacking. Dusty and badly cleaned on arrival. No one from the staff called back, when we contacted them. Bed bugs , we were severely bitten all over . Overall a disgrace and far away from what one should expect of a 4 star hotel.

The entrance area is dreadful and the lift was used by the restaurant and smelled of old food and was very dirty. The apartment was lovely and spacious but poorly maintained. The dishwasher was out of order, the shower head leaked badly, the kitchen tap was loose, external doors weren’t able to be opened or in one case the handle was so loose we weren’t game to use it. External doors onto the balcony could be opened from the outside and we weren’t able to lock them so security was poor.

Even i didn't get access key to enter room, no front desk and even customer support didn't know what is correct access code. And ask me try several way and failed. So I ask to cancel my booking but didn't confim it and no reponse so far. It is total disaster and I am waiting their refund, hope I can get it asap.

Elevator out of action, dirty rubbish-strewn liftwell, old stained couches in apartment. Very slow response from managers.

Large apartament, excellent area, short walk from the central station and the hustle and bustle of the city. Easy checkin.

Sitting on the sofa it is absolutely apparent that neither the cushion, nor the sofa covers have been washed in months. In fact it stinks of sweat! Poor show. Elevator does not work. this should be told ahead of any check in…. We would have refused to walk 6 sets of stairs with luggage. The view and size will not cut it in terms of rating it a good experience. Shabby, neglected, dirty and uncaring is how we view it.

**Beware of this property** This is a 2 star place at best. A quick rundown of the issues: elevator broken, had to walk up 4 flights of stairs with luggage—and the stairways are filthy and smelly; window to the master bedroom wouldn’t close, and there is heavy traffic and construction at all hours; the water heater was malfunctioning and we personally had to fix it at the tail end of our stay; there were hardly any dishes and the dishwasher had no racks inside, so everything was hand washed; the furniture in the room had been heavily used and was in poor shape. There was also a lack of communication from the property manager, who only communicated via emails—most of which never arrived. We were in the airport still trying to figure out how to get inside the apartment even after being told “everything will be fine” from Travelocity. If you end up booking room 401 and you read this review, Godspeed to you. This apartment was the black eye of an otherwise great trip to Antwerp.

Huge apartment on a super spot. Fine beds and bathroom but shower sometimes going to cold. TV and tablet not working. Fine kitchen but with few silverware and an extra pan would have been welcome. Apartment also has as a storage place for the cleaning ladies in the hallway which is not very comfortable since they sometimes have to come in during the stay.

Mi experiencia en SmartFlats Antwerpen Central fue decepcionante desde el momento del check-in. Nos encontramos en una situación frustrante donde nadie respondía a nuestras llamadas durante un tedioso proceso de 18 intentos antes de obtener los códigos de entrada. Una vez dentro, nos recibió un olor desagradable de cloacas y basura amontonada en una esquina (comparten el ascensor con el restaurante de comida rápida five guys). La suciedad en el ascensor y la falta de higiene en el rellano de los apartamentos eran evidentes, además la ropa sucia de cama de los apartamentos y las toallas estaban en el propio rellano y no la quitaron durante toda nuestra estancia. Además, el apartamento carecía del menaje necesario para la cantidad de personas que habíamos reservado, y la supuesta comodidad del sofá cama fue inaccesible debido a que la ropa de cama estaba encerrada en un baúl con candado, sin proporcionarnos el código correspondiente. La falta de un secador, a pesar de ser anunciado, fue otro inconveniente añadido. Alfombra sucía y tele descolgada de la pared sin conexión a la antena por lo que tampoco pudimos utilizarla. En resumen, la experiencia en SmartFlats fue un desastre desde el principio hasta el final. Exigimos una devolución parcial de nuestra estancia. Nunca más volveremos a reservar con esta empresa.

Het appartement is gelegen op een mooie locatie in Antwerpen vlakbij het centraal station. Helaas wordt het appartement slecht onderhouden (geen werkende chauffage!) en voelt het verblijf onveilig (deur kan niet op slot langs binnenzijde). Niet aan te raden.

beaux volumes mais pas aussi sexy que sur les photos (pas de balcon) malgré choix version luxe impossible de se servir de la tv