西村屋本館の口コミ・レビュー・評判

This was our first (and only) Ryokan in Japan, and we wanted it to be special. They did not disappoint. The building is beautiful, and retains an old world charm. Staff were professional and so friendly. We had a ground floor room with a private outdoor onsen, and that made the stay so special as it was cold and rainy outside and hanging out in our own "hot bath" was fabulous. Sleeping on futons on the floor wasn't so bad (for two nights). Breakfast and dinner were amazing. So wonderful having Kaiseki dinner served in our room while we were dressed in yukata clothing provided by the hotel. We didn't try the hotel's onsen, but did go to two others outside. Our favorite onsen was right next door - Goshono-Yu. Treat yourself if you can and stay here.

Nishimuraya Honkan is a very expensive ryokan at Kinosaki onsen town, especially during Matsuba crab season, but it is worth it for the superb environment, service and food. I arrived on an early train from Osaka around 1 pm, was escorted to the coffee lounge to complete check in procedures and told I could return at 2 pm and be shown to my room and provided with my onsen pass to visit all 7 public onsen baths of Kinosaki onsen. It is well worth it to arrive early before check in time for the ryokans and to take a later train out on your departure day. Early arrival will allow you to hike or take the ropeway up to Onsenji temple and follow the tradition of praying to the onsen guardian for a blessing before taking to the waters of Kinosaki onsen. Late departure will allow you to make full use of the onsen pass that is included in the price of most ryokans as the pass is valid from 3 pm to 3 pm of the next day. Generally busy times at the public baths are 3 pm to dinner time, then after dinner to closing at 11 pm and then early morning on opening until normal check out time for ryokans of 11 am, so late morning and early afternoon are usually quiet times at the public baths, handy for those who are trying to complete the onsen circuit of all 7 public baths in Kinosaki onsen during their one day stay. I was assigned a garden view room on the ground floor and had a fabulous view of the courtyard garden. It is well designed so that I never see other rooms eventhough many are arranged around the courtyard garden. Everything in Nishimuraya Honkan is beautiful, well maintained and serenely tasteful. My room was quite large with a large combined sleeping and sitting tatami mat area with a low table for the in room dinner service, which is then pushed to the side when staff set out the futon bedding after dinner. There is also a separate sitting area by the window that has more Western style chairs that are more comfortable to sit on than the traditional flat to the ground Japanese chairs. There is a bathroom by the entry foyer with a sink and a separate bathroom with a tub and hand shower. The toilet though is off in another part of the room by the sitting area by the window. I found the room very comfortable and slept very well on the futon bedding. Nishimuraya has two public boths that are alternated between men and women with the larger bath reserved for men during the afternoon and evening and the smaller bath reserved for men in the morning, and vice versa for women. Each bath has a larger indoor pool and a smaller outdoor pool. It was rarely occupied by more than one other person when I visited the baths during my two night stay as the 7 public baths are the much bigger attraction, being generally larger, more diverse in setting and much nicer in many cases. Most visitors seem to focus on the public baths and completing the pilgrimage to all 7 and stamping their special souvenir map with the unique stamps of each of the 7

人生で一度は行ってみるべきホテルです。スタッフはとてもフレンドリーで温かいです。庭園の眺めはよくデザインされています。早朝には鳥のさえずりが聞こえます。ホテルには 2 つの館内温泉があり、町の他の公共温泉よりもはるかに良いと思います。

他の口コミにもありましたが、カメムシが大量発生しています。私達の部屋では24匹出現しました。途中、10匹出現の地点でフロントに連絡しましたが、どうしても2階には出現するとか。 自然の事なので、ある程度は致し方無いかとは思いますが、同行別部屋の者が、チェックアウト前の支払時に最終匹数をフロントに伝えましたが、小さな菓子を渡され、「そちらの部屋の方へお渡し下さい」との事で、直接のお詫びもなし。 お詫びの品を託けるの如何なものでしょうか？ 因みに同行別部屋では使用済浴衣2着が引き出しから出てきました。

An absolutely perfect inn with wonderful food and atmosphere. Their public baths for hotel guests only are excellent. Our dinners were served in the restaurant next door. We loved eating here. The service was so friendly and I can’t say enough about how much we enjoyed the beef and crab and other seasonal dishes.

This was our fourth visit to Nishimuraya Honkan, and just like our previous stays, we went during Matsuba-gani (Red Snow Crab) season, which runs from November 6 to March 20. This was also our fourth different room - this time, we went for the highest category accommodation, which is the 90 square meter "Honjin No Ma" (本陣の間), a Tokubetsu ****su ("special room") with open-air bath on the second floor. We chose the largest room because we were a party of 3 adults this time, and wanted the extra space that Honjin No Ma offers. Honjin No Ma has a living room, dining room, bedroom and an open-air, free-flowing (and temperature regulated) bath. While the living room is a tatami-floored area that has floor seating, for those more comfortable with sitting in chairs, this room has an added benefit of a separate dining area that has a Western-style dining table and chairs - this is where you'll have dinner and breakfast, and can do work during non-meal hours if you so choose. A few things of note: First off, despite what others may say or think, there is NO ONSEN IN ANY ROOM at Nishimuraya Honkan, or at any other ryokan in Kinosaki Onsen, for that matter. DO NOT let anyone tell you otherwise. I'm not sure if it's because of a limited amount of hot springs that flow below Kinosaki Onsen, or if they want to encourage all visitors to try out one of the seven public bathhouses in town. Thankfully, there is onsen at the ryokan itself - but you'll still have to go to the Daiyokujo (gender-segregated communal bath) for the privilege of having a soak in a real onsen. As far as Honjin No Ma is concerned, it has traditional decor and furnishings, is spacious, comfortable and not at all dated. The other advantage of this room, for those that care, is that breakfast is also served in the room. Beginning in June 2022, Nishimuraya Honkan serves breakfast to all guests in the main restaurants except for people staying in Honjin No Ma. Dinner, as always, is served in one's own room regardless of the room type you choose to stay in. In a way, we felt that the Kiri No Ma room type was more charming - it's on the ground floor and faces the photogenic garden, which brings a sense of peace and tranquility that is lacking in the upper floor rooms. While Kiri No Ma does not have a dedicated dining room, it still has two rooms - one gets converted into sleeping quarters once they roll out the futons after dinner. We would be just fine staying there in subsequent visits. The star attraction, of course, is the Matsuba-gani Snow Crab that Nishimuraya Honkan offers during crab season. What separates this place from others is that the crabs are taken direct from the local ports of Tsuiyama and Shibayama the same day that they catch the crabs. Just about all boats take multi-day outings in search of crabs, but not the one that specifically serves Nishimuraya Honkan. Not only that, but each crab is held - alive - in its own individual tank to reduce the stress, which allegedly pres

I had high hopes for staying in a Relais & Chateaux property. I was disappointed. After staying in so many wonderful ryokans in Western Honshu, I found that this ryokan was old and had not been updated in many years. The in suite hot tub was a small, dark, windowless room. Once I saw it, I didn't want to use it. Instead, I went to a facility down the street. The bedding was traditional. Futons were put out while we were at dinner. I added an extra layer myself. It was comfortable enough to get some sleep, but the room felt quite cramped compared to every other place I had stayed in Western Honshu. I didn't feel any connection to the staff, although they did their jobs adequately. It seemed, to me, they were more "corporate" than the ryokans that I stayed in previously and were family owned. The gardens that I could see from my room were quite beautiful.

部屋の中にカメムシが数十匹侵入していました。部屋に案内されるまで事前連絡がなかったのは本当に残念です。３か月前から予約しているのですから、電話で事前にカメムシ大量発生の件は伝えるべきだと思います。結局虫が大嫌いなので、玄関前で布団をしいて就寝しました。清潔さ、ホスピタリティは最高なのに、、一言宿泊客に虫の件は事前確認いれるべきと思います。最悪な誕生日旅行でした。値段の割にがっかりした旅館でした。もう二度と宿泊したくありません。

コロナ前から、毎年こちらで蟹の季節にお邪魔しておりました。 3年ほど前までは、本当に素敵な旅館でした。 接客、お料理など、おもてなしの心が感じられて、来るたびに感動するばかりでした。 ですが、ここ2.3年は、本当に残念に思うことが目につくようになりました。 特に仲居さんのサービスの低下。 焼き蟹は、焼き手さんがお部屋に来られて、行ってくれましたが、 昨年は、慣れない新人の仲居さんでした。 焼き頃がわからないらしく、甲羅が真っ黒でパサパサになり、ご」んなさい。と。 その一言で済まされる金額ではないのになぁ。と。 最後には、私たちに食べろ頃を教えて欲しい。と！ とっても残念。 確かこの頃から、朝食もお部屋ではなく朝食会場に変更になりました。 あきらかに、コストカットを感じました。 それでも、期待を込めて、今年もお邪魔しました。 若い仲居さんで、聞けば短期バイトの方らしく、短期バイトが大勢いるのだとか。 お料理は、まだ食べているのに、下げようとするので、何度も「まだ食べてます」と制止しました。 チェックイン後、お食事の際のドリンクを尋ねられたので、ワインを注文しました。 それから1時間後の食事の際に持ってこられたワインのぬるいこと。 ワインをグラスに注ぐマナーも全くありませんでした。 1番近くの外湯は、本日開いているかと尋ねるも、もちろん知らない。 食事の際、こちらは紙ではなく、以前から布（手拭い）のようなものを使用しています。 毎年、よかったらお持ち帰りください。と声をかけて頂きますが、 今年は、仲居さんに下げられてしまいました。 短期バイトなので、しょうがないですよね。 こんなに、コストカットされているのに、物価高の影響なのか昨年より1人2万円ほどアップしてました。 来年は、こちらでの宿泊はやめることにしました。 毎年楽しみにしていたのに、残念です。

You get used to leaving your shoes at the door. We loved the room with our private onsen in the garden. Used it morning and night. So relaxing to hear that water on the rocks. We stayed 2 nights. Loved the dinners in the room. They bring the items a little at a time, rice cooks in the room. They give you menu in English so you know what you are eating. Delicious! We had breakfast in the dining room which was also good. You can choose English or Japanese breakfast. They lend you the Yukata's and wooden shoes to go to the 7 onsens. I had no problem walking in them, my husband did a bit. They also lent me a Kimono. You just call the staff so someone can come put it on you. Mine was pink with an orange sash, so pretty. I wore it to go to the temple on the cable car. Everyone is so nice. The futons were not as thick and cushy as another Ryokan we stayed at in another town, but they were still nice.

BOOK THIS HOTEL! Loved our stay and totally worth the 2.5 hour train ride from Osaka. Was able to check in promptly at 3 p.m. and our bags were whisked away to our room. We immediately received our onsen pass and were able to get in a bath before our kaiseki dinner. The next morning we were able to explore more of the public baths and had an amazing breakfast. The town shops open around 11 a.m. so you can really get away with one overnight stay if not more. Beautiful property, relaxing stay and a nice option to visit a tattoo friendly onsen town

All the staff that attended us during our stay were wonderful, the food was delicious, the Honakan’ garden was beautiful and the onsen was enjoyable.

創業100年の老舗です城崎温泉駅からタクシーで数分、細い道を挟んだ隣にある老舗「三木屋」も丁寧な対応で迎えてくれますホテルに入るとすぐに見えますすべてが美しく整頓され、よく管理されていることがわかります 私の和室 2階の部屋はそれほど広くありませんが、設備は優れています 1階の中庭が見えます 湿度が高くなることが予想されます温泉の交換. 広いプールは貸切温泉ほどきれいではありませんが、温泉は消毒水の強い匂いがします. このホテルの多くの欧米人のゲストは温泉に半分の花を見ることができます. ヨーロッパとアメリカの人々腕の後ろに大きな蛇を抱えたアメリカ人の少女は、部屋での夕食でひどい経験をしました。彼女はとても疲れていました。食事の提供のペースが遅かったです。料理の質は、同じ 4,000 人が食べたものと同等ではありませんでした。星の会 料理は高級感を重視したデザインです ふふシリーズは部屋にもデメリットがあります ローストビーフを食べた後、部屋中にすごい匂いが漂いました 料理を提供する女性は重い食器を運ぶのにとても疲れていました朝食会場での食事はテンポよく提供されました。どちらの食事も味付けは和風の甘じょっぱいものが多く、甘すぎました。サービスは比較的基本的です。玄関での受付はとても温かいです。トヨタのデリバリーサービスです ティーバーは銀水村ほど豊富ではなく、時間によって変わりません ここの家は防音がほとんどありません 換気扇とエアコンの音がうるさいです 光を遮るため耳栓の準備が必要です平均的な日本スタイルより暖かいです。ホテルは良いです。今回の旅行で多くのホテルを経験しました。改装された共立の嘉雲が一番印象が良いです。食事も美味しく、水も滑らかです。1ホテル2食限定です。料金は1,000以上。修善寺新井と歴史あるこのホテルを体験した人が1人います。今後は予約したくないですが、今回も稲取銀水荘に予約しました

The staff was incredible at this gorgeous property. A superb multi course dinner and breakfast were served in our room each day. The room also includes a pass to all the public onsen, but the hotel also has two Onsen for guests. I was the only one using them when I went. We hated to leave, and plan to return. I give this hotel the highest marks.