アルペンヴィラのざわ(Alpine Villa Nozawa)

Three of us stayed here for our ski trip and had a lovely time. We had a wonderful view of the village with a cute little balcony. Our room was nice, part Japanese beds and part Western. The pillows let down an otherwise comfortable stay and affected the sleep quality - unanimous verdict. Such a small and cheap fix, so I hope they sort it for the next trip!! The breakfasts were good, not heaps but enough and something different every day for the hot component. I am not normally a fan of shared bathrooms, but it was ok. Showers were down a couple of flights of stairs and a pretty cold area in the middle of winter, but the water was hot. The communal areas were very appealing and cozy - just like the photos. Kudos to Akira, Lee, Marie and Kassie. They were most helpful during our stay. We booked directly with the resort and the process was very well handled, also for our ski rental and ski lessons. Lift pass was included in the room rate.

Bit of a disappointment… can do much better. Poor breakfast… no selection, Aussi sort-of, not Japanese. Tiresome young overseas staff. Overpriced bar Crowded lounge too small for number of guests Very average rooms with no on-suite, cold communal showers & toilets Go elsewhere, there’s cheaper & better available

We stayed for a week. Breakfast was awful. The whole place was a very Australian experience. Not what I come to Japan for! We certainly would not return. The rooms do not have toilets. Most showers are in the basement. The onsen nearby has incredibly hot water and hence is unusable.