Royal M Al Aqah Beach Resort by Gewan

👍🏼good

Best hotel I’ve been into in the uae , thanks for the staff for the great service , I really recommend the room it’s big and comfortable

Thank you for everything and I wish you the best in the future The place was beautiful, the beach and the rooms were spacious and comfortable and had many services and everything was available. Thank you

Everything is good, beverage, food and service. But there is a big problem with mosquitos around the pool and on the beach. My body is bitten holy. There is no rest and I could not keep calm on the beach. My whole body is bitten and sore. The hotel do not do anything to solve this problem. I was complaining it a few times on reception and online app.

The check-in process took nearly 40 minutes due to unprofessional staff and issues with the booking system that couldn't be resolved promptly. It appeared that half of the guests faced similar problems, leading to long queues. Unfortunately, the staff was unable to resolve the issue, resulting in a delayed check-in. Consequently, our planned activities, such as diving to see fish and turtles, were significantly impacted due to the delay. This initial experience is crucial, and it's unacceptable for a purported 4-star hotel to provide such a disappointing service. Furthermore, the facilities appeared cramped, with minimal greenery for leisurely walks, aside from a vast parking area. Additionally, the food quality was average. Considering the price, it's evident that the hotel falls short of its advertised 4-star rating and may only deserve a maximum of 3 stars.

The rooms are huge and amazing. Same goes for the F&B and other facilities. Amazing location, right in front of the beach

This is the third time we came to their restaurant, wabi sabi asian restaurant, Their food is really nice I will highly recommend . Staff also was nice specially to Pivithuru whos take care with us and also the chef’s are friendly also. We will come back again and again :))

If you wanna have nice holidays with kindly staff, tasty different food, silence and good cleaning rooms, you should stay in this hotel.

My second stay at Royal M was excellent. Additional thanks to the stuff, who helps with everything: Alaa , room service on the 10th floor and Romesh , restaurant server.