ホリデイ イン エクスプレス & スイーツ アバディーン IHG ホテル(Holiday Inn Express & Suites Aberdeen)

The only thing I can complain about was we arrived at 4pm, our room was not ready til 430, not a huge deal for us, but was not comped anything for this.

Nice hotel. A worker propped the pool door open to the outside which seemed unsafe for children swimming. Anyone could have come in.

Overall our stay was very pleasant, the morning staff is amazing, super bubbly and always welcoming. Great continental breakfast. The beds were very comfortable as well. My complaints would be cleanliness of the pool, the curtains did not shut so you didn’t feel like you had privacy, along with if you have little traveling with you nap time becomes a problem when the room is so bright. Our room was also quite expensive, and we didn’t have a microwave. However we did have a little fridge. Last complaint would have to be the night staff it was very difficult to find someone at the front desk.

Excellent, clean, super convenient location - especially with Target/Starbucks/Mavericks all within a few steps. Kids absolutely loved the waterslide - pool area was nice and clean, though the stairs to get to the slide could use some maintenance. The only ding against this property was the staff - the manager who checked us in was lovely, but the next night my key stopped working. When I went to the girl at the front desk to ask for a new key, she audibly sighed, rolled her eyes, and stomped over to the key scanner. It was so dramatic I thought she was joking for a minute, but she wasn't. On our last morning, I asked one of the housekeepers for some cleaning spray to clean up a little spill one of my kids had made. She didn't even make eye contact with me and just said "Nope, don't got any". So, nothing terrible and we'll likely stay here again next time we're in town, but still disappointed in the lack of basic customer service skills.

The toilet is too low - kindergarten size. Elevator broke down again - had to climb stairs to and from 3rd floor while not totally recovered from hip replacement surgery.

The pool or water park was greatly appreciated. My children had great times. My children didn't want to leave the pool. I didn't enjoy the breakfast. There wasn't lots of options.

I was disappointed in the dirty conditions of the whole place from the parking lot to the room. Parking lot was dirty with trash and dead past Grass clippings. Parking is a nightmare. We were informed when we arrived it would be busy, but there should be guests only parking. Our kitchenette and bathroom were both dirty. Hand soap pump broken. Freezer was full of ice and coffee area had spilled coffee stuck to it. Bed is quite used and sags. Couch is the same. Up all night from other guests intoxicated in the the hall and outside our window in the parking lot. So bad people were carrying others into the hotel. Not a nice stay for an older couple on their anniversary

Great place to say. Clean room and property. Perfect water slide for kids!

Swimming pool was fantastic, woman serving breakfast Saturday and Sunday was absolutely horrible, attitude and demeanor was the worst made us feel very uncomfortable and unwelcome.