ラマダ バイ ウィンダム アチャプルチョ ホテル & スイーツ

For the price, I can’t complain at all. When we arrived to our room, we had to ask for pans, plates, etc., and comforters for the beds. Not a big deal, they were helpful in getting that stuff to us. The biggest letdown for me was they claimed they had a gym for exercising, but they do not have one anymore. Overall great for the price, but I wish the listing was a little more honest.

The room was very clean and the staff was friendly and helpful with everything. The view was great also.

Clean, responsive staff, good customer service, secure, amenities were sufficient, good view, close to night life

The staff took time to show me how everything worked. They came to explain the restaurant menu ehen my English was insufficient.

Very good view from the top floor and very clean room and fresh air

Centrally located, but not directly on the beach. The street in front is extremely noisy.

It was very hard to sleep with all the noise coming from the street. The buses beep all day all the time is extremely annoying. I had a bad experience checking out of the hotel. I went downstairs to return the room’s key and had to wait for the security guard to go to the room and check that everything was ok. My baby was in arms sleeping and we were waiting for the man to come downstairs when a couple came to also check out. They did not make them wait or had their room be checked because the guard was busy checking our room. I was extremely mad bc like I said we had a baby sleeping in our arms. They only good thing I can say about the hotel is the food at restaurant is good and the cleaning staff is very good. If you want to relax and sleep this hotel is not for you

2-night stay My family and I stayed for two nights. The front desk staff were polite and helpful, and there was an escort to our room which was helpful. The condition of the room itself could have been better - the bathroom walls had water stains, the showerhead had soap scum, and despite closing the balcony doors, there was little sound insulation so the noise from the street stole a good night's rest. The silver lining was that the view from the balcony was amazing, but I would not recommend this spot for a prolonged stay.

Clean rooms and wonderful staff