ケンピンスキー ホテル ゴールド コースト シティ(Kempinski Hotel Gold Coast City)

It is located in the Centre of Accra. The staff are friendly but May only treat you “as good as you’re dressed”. I had a pleasant time nonetheless.

Excellent hotel in great location. Trims are spacious and clean. Food is excellent with a choice of eating inside out outside in the garden or around the pool. Service is of the highest standard and friendly

加納最好的酒店

I have stayed in other elite hotels in much more expensive markets and have have paid far less. Considering the rate, I was expecting best in class hospitality, and cleanliness where you could practically eat off the floor. Kempinski only provided a great lobby and restaurant experience. They also provided cribs for our kids which were very convenient. My room on the other hand was in serious need of repair. The shower door did not close which led to water leaking on the floor, causing my 1 year old to slip and fall. The tile grout was mildewed. The floor was dusty with hair that wasn't ours. The room had a stale stuffy smell. The tissue box was tattered, lamp shade was stained, art frame glass was moldy, and the desk drawer handles were dusty. The balcony floor was stained. Generally, the staff (room service and housekeeping) were unenthusiastic when we called for support, like they were bored, which is uncharacteristic of a high end hotel. The biggest low point were the curtains - they were CAKED in dust. My kids would hide and play in the curtains and come out covered in white powdery dust. The windows also were stained with dust. This is a serious health hazard. This made for a very disappointing experience because I had heard of Kempinski for years and was willing to pay the most I have ever spent for an unforgettable hotel stay, and my room was unkempt. I won't recommend Kempinski to others for lodging.

The service was top tier. The ambiance was amazing. And the staff was extremely helpful

Amenities-10 out of 10 Room-6 out of 10, I rated this way because more attention is needed in this area. Getting in/out of the bathtub is challenging. Either create an entry door into the bathtub that allows guests to walk in/out or eliminate the bathtub option and create walk in showers. The way it is set up now makes it hard for children and people with mobility limitations. Also, there weren't enough towels for 2 people, so we had to request more and for some reason the towels are not given in any type of sequence. For example, we had 2 bath size towels, one hand towel and zero face towels as opposed to 2 of everything. Staff-10 out of 10. Very accommodating!!! Their attention to detail is impeccable. Property-10 absolutely stunning!! I can't even put into words the beauty of the hotel. AMAZING!!

My wife and I stayed here and loved every moment…our favorite part was engaging with the safe. Everyone is absolutely amazing and helped our stay feel like home.

The breakfast nuffet was amazing, delicious food and lots of variety. I also like the trainer Promise he was great, he trained, wiped down the machines and signed guests in all at the same time. Staff there are personable, accommodating and friendly.

Excellent experience, staff is very attentive to details. I will be staying here again on my return to Ghana.