Great location, stunning views, deluxe suite - was beautiful, but you obviously pay the premium for it, restaurant experience ruined our stay. Australian waiter was very hospitable unfortunately thats where the good part of the stay finished. Hotel and food was expensive but was treating my partner as a surprise, and I guess because of location and time of year, you will be paying a premium. The restaurant was dog friendly, which as dog owners we didn't mind. However, one of the woman of the two, was clearly local and known, and very rude, and was allowed to let her 2 large dogs roam the restaurant and she didn't care about the dogs harassing other people trying to eat their dinner. We were trying to eat our steaks, and one dog kept putting its nose right up to our plates. We mentioned it to the staff and nothing was done about it, when trying to eat our desserts it kept happening again until we asked the lady to call her dog away seen as the staff did nothing about it. The steaks, we requested medium, but they were lucky to be as much as rare, and very chewy and inedible. We left most of both our steaks, and the staff could clearly see there was an issue. They came back and asked us about the steaks and she seemed very unsurprised by our response to the steaks, as though she knew they weren't going to be great. If we ordered something else, the food experience may have been different. In the morning it took nearly an hour from when we sat down to actually getting breakfast. The service was acceptable but the disappointing bit is that there is only one speed which they operate at which is first gear, or maybe we were just unlucky and experienced that for the whole trip. We did get a small discount knocked off the food bill due to the steaks when we were checking out which was good. The whole evening meal experience probably ruined the whole stay for us, I don't understand how any restaurant can allow dogs to roam a restaurant and go up to people's plates while they are trying to enjoy their dinner. Dog friendly I understand and appreciate, but please ensure did are under control, especially in a restaurant. My partner has a mild dog hair allergy (yes, even though we have dogs!) and she could've had a bad reaction for all we know!
自動翻訳