アレーナ モーテル(Arena Motel)

The room was a great size. How ever two windows had broken latches, one wouldnt even shut and the door safety chain was broken. The bed needs relacing as you can see the groves where people lie. How ever the staff were very friendly and helpful

Convenient location but a bit hard to get to by foot (on other side of RailRoad tracks). Service was excellent and amenities were very good.

The room was tired looking - mouldy curtains, curtains not hung properly, ranchslider tracks very dirty as well. Shower curtain not big enough and bathroom covered in water after a shower.

Room very clean, bed comfortable, shower good. Not far from Railway Station. Transfer to Railway Station very good

Great location, easy walking distance to the Wolfbrook Arena (Christchurch Arena) and also bars etc. Helpful staff.

Perfect for going to Arena. Bathroom heater not going, light bulbs not going, hand wash nearly empty and fire evacuation not legible. However suited our needs and warm. Road moise quite audible if an issue

Wi fi was voting bad extremely slow or not working Hot water shower umm no tepid at best

I didn't like the fact that I booked my stay through WOTIF. THEY mucked up my book in dates, which I'd already paid for and what an ordeal trying UNSUCSESSFULLY, to change the booking! I turned up to Arena and the staff were lovely BUT I had to pay again at the Motel for my stay that night. Absolutely hopeless for the Manager trying by phone, to get hold of WOTIF OR ******* (who took over this CRAP booking agency). We were cut off after a lengthy wait. Please note this phone number is not available to Joe Public, only the Motel Managers.... My actual stay was very pleasant and next time I would book, by ringing the Arena Motel directly, for my stay.

I checked into was unfortunately a quite dirty room. I have taken photos and attached most of the ones I took. More than happy if it’s a dirty towel to ask for a new one but this was the pillows, duvet, shower, microwave, cutlery, lipstick on glasses and I think what appeared to be mold in the corners of the bathroom, I did use the toilet once, with the small amount of toilet paper that was left on the roll and turned the shower on and off again but did not use any of the facilities. No staff were available to raise concerns with so I checked into a new motel. When contacted the next morning to explain situation and request a refund, I was countered with an offer to change rooms (subject to availability and no guarantee that the next room would be any cleaner) and a breakfast. I explained that the shift to a cleaner, more suitable accommodation was already done, but they still refused. They also explained that due to staff sickness, and the age of the facilities, that it was not unsurprising that the room was not as clean as it should be. However, the state of mould in the room indicates the room has not been properly cleaned in a long time. Save your money and health - find somewhere else.