The Addison Hotel, SureStay Collection by Best Western

The hotel was okay, with a basic American breakfast and an alright stay overall. I had to deposit $100 while checking in and I faced no issues in getting the deposit repaid after checking out. But, there was a moldy smell everywhere and the rooms were a bit dark. If they fix these things, it could make staying there much better.

Clean rooms nice staff solid breakfast safe area and reasonable rates. What else could you ask for?

There are bedbugs at this hotel, and no encasements on the beds . I got bit up and the hotel refused to have a pest inspection done when I asked if for a copy of the pest inspection report. When I spoke to the maintenance man they had inspect the room, he claimed that having a pest inspection done would require money and they don’t feel they should have to do that. And I asked him what kind of bugs in his opinion he feels are in the bed, he said it was any kind of bug except bed bugs.

Good breakfast, easy reservations/extensions.

從沒有過這樣的經歷，四天內沒有房間清理和送毛巾服務，每天晚上需要下樓去要求毛巾！在入住時被經理當眾訓斥為何使用他們覺得有問題的銀行卡？其實我在攜程訂房的時候都已經付款了，估計是美國的代理有問題，經理並不能事先得到付款的確切消息，總之這個酒店的印度經理很像四十年前大陸招待所的作風！房間裏黴味很重，他們的解決辦法是發一個空氣噴霧器而已，早飯也不好，和正常的Hampton Inn差遠了，估計這個酒店裝修改造工程前就一個維持，沒有任何質量可言！

The bathrooms didnt work well, bed was a little uncomfortable. A huge cockroach was in the room, walls are paper thin so you can hear everything and everyone

Coming here for over 6 months now. Still quite a nice stay. One con is involved which is a higher deposit of $100 as opposed to 50, and the deposit transfer could either be early return or late amongst the grace period.. Otherwise, Great..

I really liked my stay. Great location. It’s hard for me find a negative about particular hotel. The hallway carpet is a little worn but not something I would have a problem with. Enjoyed my stay.

We booked a room with free pet but on arrival desk clerk charged us an extra animal fee of $75. We were in room less than 24 hours and felt this was a ridiculous amount. Probably would have stayed several more nights without this "back door" charge.