If you require some well-deserved all-inclusive relaxation in the sun, surrounded by a range of facilities and good food, then this hotel will entirely meet your needs. We stayed for nine days in October 2023. We enjoyed a bungalow junior suite in the “village”, the newer part of the hotel, with a spacious and well-furnished room offering great sea views from a large balcony. Many nights of comfortable and restful sleep were had here. The buffet food offering was of a great standard. Plentiful, fresh, tasty with lots of choice and a daily variation of Greek and international cuisines - you’re unlikely to go hungry. You can’t ask for more. The facilities can only be described as nothing short of excellent. Two large pools, a swim-up bar; and, thankfully, no sun-lounger wars (that we observed in the late season, anyway). Two beaches, the further one more peaceful, with crystal clear water and watersports on offer too. And, as and my wife reports: “one of the best massages“ she’s ever had. Some evening entertainment and an open-air cinema are also enjoyable ways to spend an evening. Sounds like 5 star quality, right? Hmm, not quite. Here’s why. The term “all inclusive” is slightly stretched here. The hotel is proud to boast its three a-la-carte restaurants, in addition to the main buffet, yet they are less quick to tell you “all inclusive” only includes one a-la-carte meal throughout your entire stay. When taking your pick, we’d recommend the “Bay & Grill” on the beach: simply delicious! Furthermore and somewhat surprisingly - drinks are charged from 11pm, which may disrupt your planned late-night tipple. The housekeeping schedule was interesting, to say the least. Our room was left uncleaned on a few occasions, only resulting in multiple calls and visits to reception to self-collect new towels. Not exactly 5 star service. And, the waiting staff, whilst friendly and hardworking, were clearly overstretched in the buffet restaurant - so you’ll probably only be offered drinks at your table just the once. Perhaps the (assumed) restaurant manager could help his colleagues, rather than regularly sitting idle on a stool in the middle of the restaurant. Not exactly professional. The final nail in the 5 star coffin came on our last day. It’s not unreasonable to expect a 5 star hotel to have available changing and shower facilities for those departing in the evening. That they do, apparently. Oh, but a specific time slot needs to be pre-booked in advance and availability is very limited. An alternative is €150 for a late checkout. No, thanks. Overall, if you’re expecting a 5 star hotel and have paid full price for the privilege: you’ll probably be slightly disappointed. Or, if like us, you got a heavily discounted deal through Voyage Prive or another provider, you’ll be happy to put aside these few ******* and enjoy a perfectly pleasant stay in a hotel of a 4 star standard. After all, this place has everything you need for a great holiday. Just don’t
自動翻訳