ポルト マルティーズ ブティック エステート(Porto Maltese Boutique Estate)

Room type booked was not given, having previously stayed here I chose the room type specifically to have this and was changed on arrival. Receptionist was not welcoming , couldn't care less when we advised of problem. Unable to shower due to such low water pressure. Noise from bars made it difficult to sleep.

We spent a week in this lovely hotel, felt very welcomed and homelike. It was our first time in Crete so we got nice recommendations of things to do and places to eat . Housekeeping was top quality. Special thanks to lovely Nectaria, she is a such a kind soul of the place:) Would definitely come back!

Fantastic location overlooking the port with views towards town and lake too. We stayed in a honeymoon suite on the first floor (definitely worth the small fee we paid to upgrade as not all rooms have a balcony). The balcony isn't huge but had 2 bucket style rocking chairs and a table, just enough for a spot of people watching. The room was large with fridge, ironing board, iron, hairdryer, tea a coffee making facilities, a small Sofa bed and one of the most comfortable beds we've ever slept in. Despite being on the roadside and some other reviews mentioning a noisy bar next door, we slept really well. I did use earplugs as don't do great with road noise, but they also drown out my husbands snoring! On arrival we were greeted by Damose who carried our cases up the steps, gave us some lemonade and a map, also recommending some restaurants and beaches. He also booked us the best table at Gioma meze restaurant for our final night. The shower room was small but no issue, the sinks were located in the hotel room rather than the shower room instead. The room was cleaned daily and towels also changed daily. Breakfast was served at a beachside cafe jut 2-3 mins walk , choice was of bacon, egg and beans with toast, or greek breakfast of fruit and yogurt, there was also a toast and jam option. You also got tea or coffee and a slice of cake, not amazing but perfectly sufficient. There are at least 2 ways to get to the cafe, either turn right and follow the coast road to the beach or turn left and then left again just after the crepe and ice cream cafe and follow this road to the beach - the 2nd one is shorter. Could I pick fault? Probably if I tried but I won't as we had a very good holiday in a fabulous location with a very comfy room and friendly staff. We would definitely return.

Very interesting cozy centrally located hotel. Warning, many stairs. Also must be careful to get in writing, confirmation of the exact room you have been promised. We were a couple, and a friend, so needed 2 rooms, next to each other preferably. Why we booked early. We booked the 2 honeymoon suites with balcony on the top floor, 1 year before arrival. 2 weeks before our arrival we emailed hotel to inform them of our arrival time and to confirm our reservation for the 2 honeymoon suites with balcony on the top floor. We received confirmation email confirming our reservation for the 2 honeymoon suites with balcony and that they were on the top floor. The day we arrived we, the couple were given as confirmed, one of the honeymoon suites with balcony on the top floor. Our friend was put in a room in another wing of the hotel in a room with no balcony. She couldn't have been any further away from us the way the hotel is setup. We immediately talked to the receptionist, showed her our emails confirming our reservation and that our friend did not get the honeymoon suite with balcony on the top floor that she had booked, paid for, and was confirmed multiple times by hotel. She told us the owner would talk to us in the morning. In the morning he offered to move our friend to the room down the hall to ours, however it was not the honeymoon suite, as they had given it to a longer term renter. Nothing we could do but accept, at least our friend was close to us and happy with the new room. He also gave us free breakfast for the last 2 days of our stay. We appreciate his effort in trying to right this wrong, but does not change the fact that he did not honour our confirmed reservation in order to accept a longer term renter.

Highly recommended hotel to stay, great location, room was excellent and free parking is only a short walk away. Very welcoming and informative greeting from Damose at reception. Breakfast on the waterfront just around the corner was a great way to start each day

This hotel was amazing. If you like authentic boutique hotels then this is the place for you. The decor is traditional and both the rooms and communal areas are decorated beautifully. All staff were so friendly, from reception to staff to housekeepers. We want to say a special thank you to the young female receptionist with long dark hair (sorry I can’t remember her name). She was so friendly and kind and would chat to us whenever we saw her. Housekeeping was great. The room was always cleaned to a high standard. Breakfast is in a small cafe (Buenos) around a 5 minute walk away on the beach front, once again this was amazing. The location, food and staff here were all great! The location of the hotel was also great, in the centre of everything. The only one downside was on the weekend there was loud music playing from a rooftop bar next door until the early hours of the morning. We were quite shocked at how loud it was the fist night, but ear plugs did the trick. For the rest of the week it wasn’t an issue (they don’t to appear to play so loud). If you hire a car you can park in the harbour area for free which is a 3 minute walk. Thanks again for a great holiday. We will return.

The room I had was spectacular, and the surface from the front desk, exceptional.

This hotel is a small gem. Amazing view from the balcony to Agios Nikolaos. Clean room and quiet stay. Owner George helped us and suggested on everything. Heath protocols were followed 100%. Wish we stayed more days !!!!

The welcome by Damos was perfect. We got a lot of help and useful tips for restaurants, beaches etc. Our room (family suite) was beautiful with a very comfortable bed and a stunning view of the sea/port. The noise of some clubs next to the hotel at night was not as bad as we expected after having read all the reviews and we slept quite deeply and soundly during our two nights' stay. :-) Breakfast was basic but nicely presented (including some fresh fruit) and served to our room.