Airlie Beach Apartmentsの口コミ・レビュー・評判

The location of this place is great, facilities good. We booked for a family of 3 adults for 2 nights and paid 25 dollars per night extra for the extra bed, so 50 in total. The extra bed however did not exist. There was a sort of fold out "sofa bed", but not suitable for anyone to sleep on. It was worn out, small and without any matress-like cushioning. They forgot to even put any bedding ready. We had to call the receptionist (they do not have on site reception, it's on call) to get the key to the room to grab our own bedding. I am dissapointed in the level of service. We are pretty chilled, usually camp a lot more back to basic so don't require much luxury. I booked this location for comfort and convenience whilst my family is visiting from overseas. The first night I ended up sleeping on some blankets I put on the floor, because that was more comfortable than the sofa. I contacted reception the next day hoping to figure out a solution for the extra bed we booked and paid for but they we're not helpful at all. She mentioned sofa bed's are never comfortable (with which I strongly disagree, as a nomad I have stayed in many places that provide a sofa bed as extra bed and have never had any bad experience.) And there was nothing she wanted to do for me, but bring extra blankets. Nor did they offer us a refund for the bed we booked but did not get. I ended up grabbing my own airmattress out of our campertrailer to put on the floor in the room on the second night. (Not easy to grab because we were not camping this month)