Nice room. Nice lighting. Great restaurants all around. The location is cut off from normal motor traffic so that makes it impossible to get Uber so keep this in mind. Chairs were a little wobbly. We had the “Do Not Disturb” sign posted and the staff knocked anyway before 9am. When we came outside the DND sign was gone. We told the front desk manager later and she said it was a mistake they made. Annoying. Most front desk staff was friendly and helpful except for one seemed to be unhappy to be there and never smiled. She was communication-challenged and had to get very simple things or questions explained to her 2-3 times. Her boss seemed annoyed with her and finally took over.
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Verified traveler
2023年10月24日
Wonderful Hotel. Everything about it was top notch.
The only exception is what others have said...it. is a nightmare to get to by car but I wouldn't ding the overall quality and value of this establishment. Be prepared to be confused beyond belief as to how to get to it. Because it is in the foot traffic area only, you will need to use the call boxes at the street baracades for security to lower them for passage and entry to the area the hotel is.
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Tracey
2023年7月20日
The staff here was amazing. The people who work the front desk were were so helpful with EVERYTHING!!
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PAUL
2023年6月30日
Nicely arranged rooms in the heart of Aix, friendly and very accommodating staff made for a wonderful stay.
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Katherine
2023年6月25日
This is centrally located but very difficult to drive to. Almost impossible as it sits on a pedestrian street. The rooms are renovated and fine. The halls feel pretty dingy.
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Teri
2023年6月19日
Highly recommend! Perfect location on Cours Mirabeau. Staff very willing to help with booking our train and renting electric scooters. We had the least expensive room, which was beautiful and spacious, with excellent storage for clothes and toiletries. Very walkable to restaurants and shops, right in front of the pedestrian street which has a market 3 days a week.
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Gino
2023年6月9日
Rooms are surprisingly quiet given all the activity outside....and good value for the cost. Daily housekeeping was nice and front desk staff very friendly and helpful with dinner booking and tour reservations.
Only negative is the parking is very challenging to access...not simple to get in or out of and need to call front desk to allow access to streets.
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Tricia
2023年5月30日
Great location, friendly staff, clean and stylish rooms. We really enjoyed our stay here.
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Adriano
2023年4月9日
Hotel was just the right size, in the center of many activities such as the markets, dining, shopping. The room had a fantastic fantastic view, comfortable beds and a great bathroom and shower.
The staff was helpful and friendly.
Unfortunately, we missed the opening of the new brassiere, which looks fabulous.