エクサン・プロバンスのホテル

We have spent one night in this hotel a few kilometers from the center of Aix en Provence. The check in was quick and smooth and our room spacious and fairly clean. It was a pleasure to enjoy the swimming pool on a hot day like the one we had. It was a good stay and very good value for money considering the high prices in high season.

personnel agréable et résidence calme très bien située? je reviendrai dans les mois à venir. Système de réservation souple et efficace. Je n'ai testé ni le petit déjeuner ni le restaurant lors des derniers séjours?

The poor judgment is mainly given by the following factors. Failure to clean the room daily, as written in the voucher: in the Hotel formula (1-4 nights) it says Daily cleaning. Which, in my country, means clean the room every day. Despite my requests to the reception staff, already on the second day, no one came to clean the room, nor to carry out the garbage. On the third day the manager (I think she was) told me that cleaning was not included and that the voucher was wrong! only after the third night, the day before checkout, a lady came to bring towels and toilet paper. Stop. Upon arrival in the bathroom there was half a roll of toilet paper, half a bottle of soap and that's it! i had to ask for toilet paper at reception. In the end I asked the manager why the towels hadn't been changed also in the first 3 days, she gave me confused answers, apologizing. Another thing: on the second day I reported that a shutter was broken, it did not lower; I have said it several times, no one came to fix it. We slept with the light coming into the room at 5am. Finally, the cleanliness of the room was definitely lacking (I have pictures). Dust everywhere, parts of the furniture that hadn't been cleaned in months. What bothered me the most is having approximate and inconclusive answers from the staff. Nobody really went out of their way to give us what we paid for: a clean and efficient room.

We enjoyed our stay in this appart hotel. The best thing about it is its location. It is extremely well located and the city centre is few minutes away. The place is pet-friendly and our cocker spaniel had a good stay as well and received some treats from the reception upon arrival, which was a nice gesture. The receptionist Ann-Henri /Antoine Henri, was very welcoming and professional and ensured we had a good stay. We definitely recommend this place.

We enjoyed very much our stay. The staff was very helpful and the pool was very good. The location was perfect to walk to the old city center and also to the bus station, and we loved the terrace, specially at night!

これはとてもいいです。推薦する価値があります。これはとてもいいです。私の友達はそれがとても好きです。次回は家族でチェックインします。朝食は豊富で、交通機関も便利で、カップルの態度もとても良いです。

ホテルは美しく、メンテナンスが行き届いています。Lhotelは中心部に非常に近いですが、駅は11分、市内中心部から徒歩15分かかります。 プールは美しいが新鮮 マイナスポイントは道+が欠けている。 だから、私が去ったとき、誰かが私に部屋を手配するように頼みました、私は3回支払いました、そうでなければそれは大丈夫です。

ホテルはとても良いです、そして私はそれがとても好きです。スイミングプール、屋外での朝食と日当たりの良い、おいしい食事、広くて快適な部屋、無料駐車場があります。フロントには少し中国語が話せてとても熱心な若い女性がいます。

In France hotels have two extremes, the best and the worst: this hotel is in the second category. The fact that it is a motel for motorists does not justify such a bad offer: to enter the private car park you must enter a code that you do not have as it is only provided at the automatic check-in next to the entrance since the reception is often closed and hotel is unmanned except for a few cleaners who know nothing. With difficulty you will be able to enter and you seem to enter an interior that recalls, both for the terrible smell of death, and for the dirty and old furnishings, a suburban barracks. In the small, sad, rather dirty room, in which the stench of a corpse is always present (we are in Provence!) You will sleep only one night, trying to sleep and get up early to dissipate as soon as possible. The most disturbing fact is the lack of staff so for any need you will be helpless. Bad price / quality ratio 87 € per night without breakfast. ( Better). Also to be avoided for safety reasons.

このホテルの一番いいところはスタッフです。彼らは知識があり、フレンドリーで、素晴らしい英語を話します。プールも素敵です - 私たちは旅行前に多くの研究をし、Aixにプールがあるホテルがたくさんないことを発見しました。これはプールのある他の人よりも安かったです。ホテルの一部の部分は少し疲れていますが、すべてがうまく機能します。タクシー、バス、街まで歩いて行けます。ほとんど私たちは歩いています-約30分、非常に実行できます。タクシーは、あなたが行く場所によっては、約€12-15です。 TGV駅からタクシーを簡単に取得することもできます(この旅のために約€45を過ごすと予想されます)。駐車場がたくさんあり、高速道路に近く、プールから聞こえます。プールのそばで静かな後退/静寂を望むなら、これはおそらくあなたのためのホテルではありません!部屋の中には、少し狭い部屋もありました。アイロン台がないので、とても小さな机のバスマットに服をアイロンをかけていました!covid19のリスクを減らすために、すべてのスタッフとゲストはホテルの公共エリアでマスクを着用しなければなりません。手洗い機がたくさんあります。そして、要求がない限り、彼らは日中あなたの部屋を補うことができません - 汚染を減らすことを仮定します。彼らはまだ私が今過去のものだと思ったビュッフェ式朝食を提供しています。