We booked this holiday yhrough tui, 3 star on their website and it lived up to the 3 star lol Good points, The staff we spoke to definitely tried, we found them friendly and helpful, even if their English wasn't that great, as our french is non exsistent, they tried, reception staff were nice and the animation team put effort into getting everyone included. A few bad points, the actual hotel itself was bad, very tired with lots of work needing to be done. We found it dirty, tables in reception always needing a clean, the pools dirty in the corners and the carpet to the room was filthy when we got there and not cleaned the entire 10 days we were there, room made but not cleaned well, food was very repetitive which is to be somewhat expected from buffet, however, I've never had a problem with buffet before but I did at this resort, also, if you didn't get the food quite quickly, it was cold, many people putting their plates in the microwave to warm their food! The evening entertainment was dreadful, supposedly different nights however it was the same dancing to different music lol the animation team did work hard but maybe they need help from someone to put their shows on. To sum it all up, there's a lot of potential with this resort if time and money were spent on it, we wouldn't return here and feel the 3 stars tui give it is fair, if not a bit high.
自動翻訳