ホテルからの返信: Dear Valued Guest,Thank you for your honest review of Danat Al Ain Resort. We appreciate you sharing both the positive aspects of your stay and your areas for improvement.We acknowledge that the hotel previously operated under a different brand, and we recognize the need for renovations in some areas. We're actively exploring ways to enhance the overall ambiance of the resort.Your feedback regarding staff helpfulness is appreciated. However, we agree that managing peak holiday periods requires exceptional efficiency. We'll be using your valuable input to improve training procedures for handling large guest volumes during busy seasons.We're happy to hear you found the rooms spacious and comfortable. Upgrading the bathrooms is a priority for us, and we're actively developing renovation plans to address this area.We sincerely apologize that the food variety and temperature fell short of your expectations. We take food quality and temperature control very seriously. We'll be conducting a thorough investigation and implementing stricter measures to ensure consistently delicious and hot meals are available throughout the day. Your feedback is essential in helping us create a better experience for all our guests. We hope you'll consider giving us another chance in the future. We're committed to ongoing improvements, and we believe your next visit will reflect a more refined and enjoyable experience.Sincerely,Tarek EliasGeneral ManagerDanat Al Ain Resort
ホテルからの返信: Dear Valued Guest,Thank you for your review of Danat Al Ain Resort! We appreciate your honest feedback, and it's great to hear you found it a nice place for a quick Al Ain visit.We understand your observation about the hotel and infrastructure being a bit older. We take pride in maintaining everything well, and we're happy to hear this was evident during your stay.While the location may be slightly more secluded, we're glad you found the on-site amenities enjoyable. Sometimes, a quieter location can be a welcome escape from the hustle and bustle.If you have any suggestions for additional amenities that would enhance your experience in the future, please don't hesitate to share them.Thank you again for choosing Danat Al Ain Resort. We look forward to welcoming you back and creating an even more enjoyable stay for you next time!Sincerely,Tarek EliasGeneral ManagerDanat Al Ain Resort
匿名ユーザー
ダブルルーム(ハフィート)
宿泊時期: 2024年3月
ファミリー
6件の口コミ
9.0/10
非常に良い
投稿日: 2024年4月8日
スタッフのサービスは良く、ホテルの設備は全体的には比較的良いと思います。
原文を表示Googleによる翻訳
ホテルからの返信: Dear Valued Guest,Thank you for your review of Danat Al Ain Resort! We appreciate your feedback.We're happy to hear you found the staff service to be good. Our team strives to provide exceptional service, so your recognition is valued.While the hotel facilities are on the compact side, we're glad you found it to be a pretty good option in the local area. We understand that some guests may prefer more expansive facilities, but others appreciate the coziness of a smaller resort.Thank you again for your feedback. We're always looking for ways to improve, and your input is valuable. We look forward to welcoming you back and creating an even better experience for you in the future!Sincerely,Tarek EliasGeneral ManagerDanat Al Ain Resort
Mahmood mazin
宿泊時期: 2023年3月
ファミリー
13件の口コミ
10/10
とても素晴らしい
投稿日: 2023年4月28日
素敵なホテルで素晴らしい滞在ができました。スタッフはフレンドリーで親切でした。強くお勧めします!
原文を表示Googleによる翻訳
ホテルからの返信: Dear Mahmood,Thank you for your fantastic review of Danat Al Ain Resort! We're thrilled to hear you had an amazing stay and found our hotel lovely. It's truly rewarding to know that our friendly and helpful staff made your experience even better.We strive to create a welcoming and comfortable environment with exceptional service, so your positive feedback is greatly appreciated.We would love to welcome you back to Danat Al Ain Resort in the future. Perhaps you could tell us more about what you enjoyed most during your stay? This feedback helps us identify areas where we're excelling and ensure future guests have an equally amazing experience.Thank you again for choosing Danat Al Ain Resort. We look forward to seeing you again soon!Sincerely,Tarek EliasGeneral ManagerDanat Al Ain Resort
Alban Rey
宿泊時期: 2025年11月
ファミリー
8件の口コミ
9.5/10
素晴らしい
投稿日: 2026年1月20日
It was a pleaseant experience and we loved our stay.😍
翻訳
ホテルからの返信: Dear Alban,Thank you very much for sharing your wonderful feedback with us.We are delighted to know that you had a pleasant experience and loved your stay at Danat Al Ain Resort. Your kind words are truly appreciated and serve as great encouragement for our entire team.It was our pleasure to host you, and we look forward to welcoming you back for another amazing stay.Warm regards,Tarek EliasGeneral ManagerDanat Al Ain Resort
ゲスト
ダブルルーム(ハフィート)
宿泊時期: 2025年5月
ファミリー
3件の口コミ
9.0/10
非常に良い
投稿日: 2025年6月29日
I love this hotel. Very well maintained rooms and pool. I love the adult pool close at 9 pm
We always go to this hotel since years.
Free upgrade
Lovely staff
Generous service
翻訳
ゲスト
ハフィートスタンダードルーム
宿泊時期: 2025年3月
ファミリー
1件の口コミ
9.0/10
非常に良い
投稿日: 2025年5月16日
Very good for family
翻訳
ホテルからの返信: Dear Valued Guest,Thank you for your great review! We're glad you had a pleasant stay and found our resort to be very good for families. Your positive feedback on cleanliness and surroundings is much appreciated. We hope to welcome you and your loved ones again soon!Warm regards,Tarek EliasGeneral ManagerDanat Al Ain Resort
ゲスト
デラックスダブルルーム(オアシス)
宿泊時期: 2025年4月
ファミリー
2件の口コミ
10/10
とても素晴らしい
投稿日: 2025年6月29日
I like the pool very much put sometime when there qre too much people it become crowded and i feel like there is 10 people coming from each room.
翻訳
Georges Tohme
ダブルルーム(ハフィート)
宿泊時期: 2025年4月
ファミリー
1件の口コミ
8.0/10
とても良い
投稿日: 2025年5月3日
Good Hotel for family and good location and we are planning to visit the hotel next time
翻訳
ホテルからの返信: Dear Georges,Thank you for your kind words and positive feedback. We’re delighted to know you enjoyed your stay and found our hotel suitable for families and well-located. It’s wonderful to hear you're planning to return—we look forward to welcoming you back soon!Warm regards,Tarek EliasGeneral ManagerDanat Al Ain Resort
ゲスト
ダブルルーム(ハフィート)
宿泊時期: 2025年1月
夫婦・カップル
2件の口コミ
9.0/10
非常に良い
投稿日: 2025年3月8日
Good hotel for a weekend staycation. The pool is great and Mcgettigans is also a good experience
翻訳
ホテルからの返信: Dear Valued Guest,Thank you for your kind review! We're delighted to hear that you had a great weekend staycation and enjoyed our pool and McGettigan’s. We truly appreciate your feedback and look forward to welcoming you back for another relaxing stay.Best regards,Tarek EliasGeneral ManagerDanat Al Ain Resort
ゲスト
ダブルルーム(ハフィート)
宿泊時期: 2025年7月
ファミリー
1件の口コミ
10/10
とても素晴らしい
投稿日: 2025年8月11日
Highly recommended for families
翻訳
Teresa1992
ダブルルーム(ハフィート)
宿泊時期: 2025年4月
夫婦・カップル
1件の口コミ
10/10
とても素晴らしい
投稿日: 2025年5月21日
Excellent staff service
翻訳
ホテルからの返信: Dear Teresa,Thank you for your outstanding review! We're thrilled to hear you enjoyed your stay and truly appreciate your kind words about our staff's service. Your satisfaction is our greatest reward, and we look forward to welcoming you back soon.Warm regards,Tarek EliasGeneral ManagerDanat Al Ain Resort
Big O.
ダブルルーム(ハフィート)
宿泊時期: 2025年3月
出張
22件の口コミ
6.0/10
投稿日: 2025年4月30日
Ok 👍 not bad
翻訳
ホテルからの返信: Dear Big O,Thank you for your review and for staying with us. We're glad to hear your experience was satisfactory, and we hope to have the opportunity to welcome you back for an even better stay next time.Best regards,Tarek EliasGeneral ManagerDanat Al Ain Resort