ハンプトン イン & スイーツ アルバニー イースト グリーンバッシュ(Hampton Inn & Suites Albany/East Greenbush)

Hotel seemed recently renewed. Room was big and we had plenty of room. I would have given 5 stars except Breakfast was set up late (45 mins later) and we were charged for water after being told desk staff would not refill the water container in the lobby.

This was the nicest of the 3 Hampton Hotels in New York that we stayed in. Had cookies and water. Was surprised that there was a $150 deposit when we checked in.

So clean and welcoming, our stay was quiet and restorative, after a harrowing 1st attempt at lodging at the nearby "Four Seasons Motel," which we DO NOT recommend. There were fresh, complimentary cookies on the counter at check-in and the reception agent spoke in a soothing manner. The room was modern and well appointed. The television had a greeting on the screen, with my first name, a new feature for me. There was a pool, but we didn't have time to explore the property before check-out. I asked if we could have an extra hour before check-out, and they said it was no problem. A would return.

The breakfast was a convenient and great start to the day. The beds were comfortable. The room was clean and spacious.

The entrance from the highway is difficult to spot. I drove by it twice without noticing it. The room was good except for no bar soap in the bathroom. I got bar soap at main desk. Second floor hallway felt refrigerated. Room was warm but there was a noticeable chill in hallway. In three days it never changed. Breakfast OK if you like turkey sausage.

Booked and pre-paid for this property through ******* for my wife and mother in law to stay. Apon arrival the desk staff made my wife pay again saying it wasnt paid...so I paid 218.99 Canadian for it and she got scammed out of an additional 183 US. Will change review if they correct it but so far nothing...The place is nice and aparently pet friendly as there was a cat that woke them up at 5am meowing out in the hallway....

Coffee in lobby not available in the evening. Coffee maker in room did not work. Dislike $150 hold on credit card with refund taking up to a week.

Didn’t like the breakfast at all. Very few options . Breakfast at other Hilton properties is usually better .

The room was very clean. Beds comfortable Plenty of towels and wash clothes Water was nice and hot Last minute reservation due to a family emergency Thank you