Country Inn & Suites by Radisson, Downtown Albany New York

Great location to MVP arena. Parking situation was a bit of an issue, but ended up working out. Very friendly staff also

I had read several negative reviews but booked anyway for location and price. I am so glad I did! Everything was top-notch; friendly efficient check in, very clean everywhere from lobby to room, filtered water stations by the ice machines, great free breakfast and a well lit secure lot mean I will return the next time I’m in Albany.

I booked this hotel on May 5, 2023 for a stay in February 2024. We recently heard through word of mouth that this hotel was no longer open. So we called. And sure enough, they are no longer open. No one called us to notify of us of these circumstances. The gentleman who answered the phone (and was very dismissive, by the way) informed us that they closed 9 months ago and were going to notify us two weeks prior to our stay. I cannot express my complete disgust and disappointment in the poor planning of the Holiday Inn as well as their disregard for their customers. Customer service at its worst. Not that it matters, if they are closed.

8/19/2023 - Unable to book a room for any date, I called the Hotel Front Desk. They are currently housing asylum seekers from the Mexican border. The hotel was selected by the NY Governor to house the asylum seekers. So it's anyone's guess when this hotel will be available again.

exceptional stay hotel clean room with staff friendly, and courteous. The downtown sites amazing the local food and shops awesome. Highly suggested location easily assessable to FUN! My Stay at the Holiday Inn Express Albany Was Relaxing and I did allot of walking downtown just about everywhere. I Love Albany New York USA! Sherrel Veduccio