ディアナ グランド ホテル(Diana Grand Hotel)

This used to be a family owned hotel but it has changed owners. This hotel used to be the best hotel on the beach *****. It has a great position on the *****. It has a large private beach. It has big outdoor spaces. A large upstairs terrazzo. Unfortunately, the new owners either don’t have the money to maintain the hotel properly or restore the rooms (which are in need of restoration) or they don’t want to spend the money. They have done some really badly done cheap fixes. Embarrassing and a travesty. The new owners may not have good taste or ideas either. It’s obvious. They charge a lot for the rooms but the rooms are awful. It’s unfortunate. The hotel has great potential but it will not live up to its potential with these owners. The recent restaurant manager ( at least for the beachfront restaurant) is not good. Previous managers were better. To have good employees, you must pay them sufficiently.

We decided to return to Alassio for our second honeymoon, 40 years after the first one. Alassio was also the favorite holiday destination of my parents because of its romantic center full of narrow lively little streets and the beautiful scenery. We remembered having seen the hotel from a distance in the past and visited the website. We were attracted by the info regarding the terraces and the cuisine and decided to book. On arrival we were struck by the design of the lobby and the restaurant and by the view on the bay. You could easily see that great investments have been made to create the interior. On the outside there is still some work to do. The reception staff was very friendly and made us feel at home instantly. Our room with a nice balcony and sea view was good but not spectacular. The airco worked very well and the room was kept clean very neatly. The private beach was extremely well managed by a knowledgeable lady with 30 years of experience. For us the biggest asset of the hotel is the kitchen staff and its chef Yari, a real artist. Since the hotel is located a bit outside of the very center, the surrounding is more quiet, especially when you book a room on the seaside. But to get to the very center it only takes a 5-10 minutes walk along the beach.

My husband loved this hotel. I thought the lack of art and seating in the Panorama Balcony room was dismal. It's just like the photos. Gray. One desk chair, two oddly uncomfortable side chairs. The room has two beautiful, built-in closets with drawers. Gorgeous, old wood. Lots of storage space. A narrow bathroom, with new shower and lovely window. We stayed in the older part, I imagine. There are rooms much better decorated than the Panorama Balcony room. Hallways looked like a hospital. Be sure you choose the right room for you. Our room was large, and the balcony divine. I had a lovely view of the sea. We kept the windows open, and slept to the sound of the waves. This hotel has excellent bar service. Sunday night there was jazz duo. Expensive drinks, with delightful complimentary snacks. It's a large hotel. There was a party for the local election with gorgeous people coming and going. The kitchen is run by a new chef who earned a Michelin star in Genoa. Service and food quality reflect his expertise. The beach and the neighborhood are superb. Plenty of food, bar choices within a short walk. The hotel seems to cater to well off Italian and French patrons, with a splash of German speakers. I would stay there again.

Cameriere EDISON PESSIMO !!! Pessimo Servizio di Sala , piatti consegnati freddi , maleducato , deve assolutamente la Direzione prendere seri provvedimenti! Grazie , spero che vengono presi dei provvedimenti!

Nous avons déjà séjourné dans cet hôtel et nous en étions très satisfaits puisque nous y sommes retournés. Nous sommes toutefois déçus du manque d'écoute du personnel de la réception. Nous n'avons jamais eu de réponse en tant que membre Silver / ********** concernant : - la possibilité d'un up-grade - l'accès gratuit à un soin du spa. Par ailleurs, il était indiqué sur notre contrat que l'accès à la plage était soumis à un coût jusqu'au 31 août ... et on nous a demandé 40 Euros au mois de septembre pour des transats en 1ère ligne alors qu'ils étaient majoritairement inoccupés ! Ceci dit, l'hôtel reste recommandable au vu de sa situation et de son confort.

Nous avons séjourné 2 nuits dans cet hôtel, qui, pour nous ne vaut pas ses 4 étoiles - la chambre était certes belle, avec vue mer, mais il manquait une boîte de mouchoirs, une bouteille d'eau gratuite par personne, une étagère dans la douche pour poser les produits.... Le parking est en supplément à 25 euros par nuit alors que l'hôtel est déjà très cher ! Le petit-déjeuner est correct mais sans plus ... Par contre le restaurant est top ! cuisine gastronomique et personnel souriant et qualifié ! Dernier point négatif pour nous, l'hôtel est très excentré !

Quando prenoti sai che la struttura è rimasta agli anni 60. Ma come puoi immaginare un servizio, un’accoglienza ,una professionalità così scadente. Qual è il giusto valore? Non il servizio ricevuto al Diana Gran Hotel di Alassio.

Chambre correct bonne literie.seulement pour une chambre à 250€/nuit.vue sur les poubelles,porte de secour Ui claque toute la nuit impossible de dormir.et surtout bien vérifier la facture car ceux sont des voleurs.la responsable n'est malheureusement pas à sa place.le reste de l'équipe très aimable

Magnifique hôtel digne d un 5 étoiles , vue et établissement superbes, personnel sympathique ….voiturier, cuisine et restaurant exceptionnels, vue imprenable sur la mer, chambre propre , piscine impeccable juste un bémol: elle n est pas chauffée!