キンプトン アトランティコ アルガルヴェ by IHG

Loved the hotel! Great amenities. Luxury resort where you can pamper yourself and enjoy.

Overall it was pretty good. However, they need to buy better quality pillow.

An unpleasant experience: - couldn't fall asleep with the noise from the neighbors (you could hear people walking on the upper floor, children crying, the noise of suitcases), mosquitoes, and even the palm trees shaking in the wind. - At breakfast we almost ate aluminum foil that was mixed with roasted vegetables!

good service

evrything was fine

At best its a 4star property. During our stay hotel wasnt at its best, so ill put 3.5 stars. Hotel entrance looks like a train station waiting room. For a moment we thought that we are underground as its dark everywhere inside the hotel. Toilets were smelly on the entrance ground, Windows were cleaned on Christmas last year i think. Dirty floors. Rooms are dingy, but spacious.. Lots of cupboard space. you cant use the mirrors in bath area as its too dark. Water in Toilet bowl keeps on going unless you fiddle with the push buttons. TV Remote was filthy. Towels are from the 10th century, use with care! Toiletries are basic brands, nothing oo la la! Breakfast is good, not excellent. Theres a live station for omelettes and pancakes. Coffee from nescafe machines with pods, again not very 5 star standard. Stay here if you have a good price deal but not high expectations. DO NOT EXPECT 5 STAR SERVICE! You have been warned.

Très bel hôtel. Excellent accueil j’ai même été surclassée. Piscine et spa super. Accès également à une plage depuis l’hôtel. Je reviendrai !

酒店很新，房間面積也夠大。地理位置不錯，出了酒店後門就有一片小沙灘，可以徒步，也可以租sup。sombra和rooftop bar提供的餐食也都還不錯，但早餐是真沒什麼可吃的。 酒店整體的佈局動線設計不合理。建築中心位置設定了餐廳，在開業時間可以通過餐廳到達泳池。但如果剛好在休息時間段，就需要上樓到大堂，再轉搭另一部電梯下樓，因此去garden曬太陽時常要繞遠路。 除此之外，服務人員雖然都態度友善，但能明顯看出在旺季時人手不足，新人較多。到達酒店的時候沒有禮賓主動出來幫拿行李和代泊，在deck bar、rooftop bar和sombra都一直遇見相同的工作人員，housekeeping也安排得很晚，每天下午回房間休息時都剛好遇上。另外能明顯感覺到前台對工作內容不太熟悉，給的指示多數是錯誤的。同時預約了徒步活動到點也未見工作人員來帶領。 總之是一個硬件還不錯，服務質量不太匹配kimpton品牌的度假酒店。不過隨處也能看到manager在對新員工進行training。整體體驗中上但還能更好的酒店。

公區比房間好看點