Room 35, I booked a family holiday to give us a break during the school holidays, booked a "Superior Room" which was meant to be renovated & well... a Superior apar**ent, sadly I was shocked when we walked into the room, it was so old & run down the kitchen looked like it was from the 70's or 80's, furniture was old & couches were peeling, kitchen window was locked so we couldnt even open it for fresh air, there were spiders & cobwebs in corners of the walls, ants were a massive problem they were everywhere on the dining table, kitchen bench & bathroom sinks, All ceiling fans were rusted & hanging a little from the wall, the main bedroom Fan was so loud we couldnt even have it on & the room was very hot at night so we needed it. There was no pantry space for food & we had no hot water nearly every night, so couldnt enjoy a hot shower after a long day out. I know these apar**ents are individually owned so this will in no way stop us from returning as we have stayed in other beautiful apar**ents at mandolin previously & staff are always amazing, we will just be sure not to be put in this apar**ent again. Managment was amazing with our hot water issue came up strait away to tell us why we didnt have much, but in a family apar**ent there needs to be more then 10mins worth of hot water in a 24hr period. It took a couple of mins for it to even warm up. Something the owner of this particular apar**ent should look into as well as a good renovation & better cleaners, as cutlery was not very clean, plates & dishes had bits of food on them, even the railing on the balcony & chunks of food stuck to it that i can only assume came from the people before us, but none the less, the cleaners need to do a better job. The price for this room alone is not worth what the room is like & offers. The View from this apar**ent is absolutely beautiful in the day & night.
自動翻訳