ホリデイ イン エクスプレス & スイーツ アレクサンドリア IHG ホテル(Holiday Inn Express & Suites Alexandria)

The worst hotel we have ever stayed in. The pool had algae on it and the rooms were not clean. Yuck. Drive to another town.

Staff were nice and helpful. Lia was solid in booking me. The hotel had an issue on the booking end but they sorted it out and assisted me well. Really appreciated that versus the standard corporate stance of “there’s nothing we can do”.

Took forever for water to get hot at night, then very low water pressure. Very good breakfast.

The first room we checked into had a nonfunctioning toilet, but the front desk was able to move us to a different room. We stayed for only one night but the room was fine. Some of our towels were dingy and stained, even though they smelled clean.The chocolate milk at breakfast was spoiled even though it was in date, but the coffee was very good. The staff was very polite.

The area around the hotel was quiet and the staff was friendly. The room was clean. I have no complaints.

Such a great value. The rooms were very clean with a nice amount of space and very comfortable. Staff was great, coffee is amazing and breakfast was good. The computers and printer provided did not work easily and no one knew how to get to work. Manager disappeared when we were trying to get help. This is the one time I actually needed to use this feature and I got it solved on my own but a bit disappointed that no one knew anything.

Great service at check in. Room spacious but could use a better cleaning.

The staff was very friendly and willing to do whatever was needed to make our stay pleasant.

The Hotel need an upgrade, nothing really special about it but carpet need to be changed it’s just old and the bathroom is almost terrible if I can say , the toilet bowl has a lot of brown spots maybe the water around the area isn’t really good, not sure, we only stay one night.