Hotel Spa Porta Maris by Melia

這次帶娃出行，這個酒店真的差到了顛覆三觀，真的去過這麼多地方住過這麼多酒店，這個酒店差出了歷史新高。首先訂好酒店之前看了是有室內泳池的，來了之後前台説這個是衹提供給訂套房的客人或者用spa的客人意思就是要另外收費。那為什麼不在酒店訊息上標明室內泳池另外付費呢？好吧，孩子泳衣是白帶了。之後進了房間空調遙控器是壞的，打了前台電話派了個技工來給我卸了重新裝弄了幾下算是修好了，然後用西語和我説這個升温很慢我盡然神奇的聽懂了他的意思。四星酒店也沒有拖鞋必須打電話要！才會給你！洗手間馬桶抽水力不強！這些我都忍了。實在忍無可忍的是，去酒店吃晚餐，點了牛肉和鵝肝三明治，上來的時候衹有牛肉，為了再三確定三明治被我打開找了半天確認沒有鵝肝，叫來了服務員！他説no foie gras 我説我點的是有鵝肝的！然後我們就來來回回重複了N次同樣的話！我一下子就火了！拍起桌子直接叫他們找經理過來。濫竽充數啊！你後廚沒貨你要告訴我呀，我可互換或者退！你不能拿着這個來糊弄人吧。關鍵孩子也沒吃上飯！這個是我最氣的地方！酒店應該賓至如歸雪中送炭！這***火上澆油本來帶娃累圖個方便酒店解決下晚餐，這**過分了給了根本不是我點的還和我對迷！感覺我點了你們沒有的是我的錯了唄！然後他們酒店經理就來房間給我道歉！攜程客服一直積極配合協調大寫的贊！這個和ctrip無關！有些歐洲酒店四星簡直太水了！大家出行一定要注意！別要當冤大頭花了四星的錢結果是motel的服務！ 設施：除了餐廳景色可以看到海 衞生：房間大堂像是三星 環境：地理位置是特色 服務：服務不想説了 花錢買氣受

Gran ubicación, personal amable, pero muy caro en relación a lo ofertado.

Wonderful stay with a sitting room, bedroom, bathroom, separate wet room and 2 balconies!

Terrible dissopoin**ent was the blanket. Two sheets and big blanket that two persons had to share. So oldfashioned. I have not ever encountered that before in a hotel, no matter where I have travelled.

The staff was lovely and very helpful. The breakfast buffet had a great selection and the dining room offered a great view of the sunrise. Water pressure was great and I liked how shampoo and soap was mounted to the wall. On the downside, the pool was placed in such a way that it was never exposed to sunlight and was therefore very cold. We paid extra for 90 minutes spa time to access the indoor pool/whirlpool and had to buy swim caps to use the indoor pool. The spa itself was nice enough, but lacked clocks so it was difficult to tell when our time was up. If I ever return, I would probably go for one of the suites as indoor pool access is included in that price.

We did not get the room we booked.only two beds and not space for three. We were 3 adults

Amazing from start to finish, food fab, pool fab, staff great. In a convenient location & 15 mins from airport. Loved it!

The location is everything! Do yourself A favor and get sea view! Breakfast buffet was decent. We got upgraded to a JR suite which was amazing!!!! Didnt even see that one coming so thank you Miriam

I really struggle to see how this hotel qualifies as a 4*. From the 70’s style lobby through a rusty entrance, the strange scent of ammonia and throughout the downstairs area it all just feels really, tired. The check in staff were nice enough, the cleaning and restaurant staff were lovely and the room is fine, huge bed and smart TV, decent minibar and snacks, but if you choose a port view I’d say you need to be on floor 5 and above to actually see anything. The bathroom was clean but old and grubby grout etc. but the very worst thing was how thin the ceilings were - our second morning I could hear the room above being cleaned/ chatting as if I was in there with them. The bar has a lovely view of the sea and if you’re just using it to sleep here there then have breakfast - fits the bill.