NH オウレンセ(NH Ourense)

前台小姐姐服務很貼心，我們2人住的房間還給贈送了一個小房間，酒店是那種古建築，隨然馬路邊但隔音很不錯，早餐性價比也很高，小鎮安靜休閑

地理位置好，交通方便，房間舒適衞生，服務很好

Highly recommend this hotel. Enjoyed our stay this week in Ourense. Comfortable beds, quiet room, and great shower. Breakfast food was good although the room itself is quite warm and humid. Wish the AC was on or cooler.

Good little cation, the raking was convenient, breakfast was worth the cost. Hotel decor was dated but overall comfortable eatable.

NH is one of our go-to hotel chains and this particular hotel in Ourense did not disappoint. Eva C at the front desk was particularly helpful to us. I had a lot of questions about getting to the thermal baths and she addressed them all. We were very pleased with the room, which was a good size, and a perfect base for two days. The shower was hot with strong water flow. If management is reading this, I have only two negative comments and one minor quibble: First, the rug outside the elevator on the floor our room was on was extremely stained and dirty. It was a little off-putting, to be honest, and should be addressed. Second, the situation with the clear walls in the bathroom should be further rectified. Putting a window shade on one side does not fully solve the privacy problem, as the door is still fully clear. To this end: readers of this review should note that you should check out whether the room you will be staying in has a clear bathroom wall looking out onto where the bed is. If so, it would not be a comfortable room to stay in with another person unless one is on very intimate, not self-conscious terms with that person. The minor quibble is that it would be nice to have a small bar of soap on the bathroom sink. The liquid soap was in a metal holder that was not mounted close enough to the sink. In fact, the lotion was mounted closer to the sink than the soap! It made hand washing very awkward.

Used this hotel for a business trip. Hotel had parking although this was 100 metres up the road from the hotel (a bit awkward if you are on your own as you need a code to get into the parking lot - worth ringing in advance, parking outside the hotel is very restricted). Service was very good and the rooms were very clean and modern. Breakfast was in the basement level but had good choice. The hotel is surrounded by some very good bars and restaurants, all offer food and drink at very good prices, so no need to eat in the hotel. I would definitely stay here again for either a business or personal trip.

This was a great hotel. The lobby decor is pretty dated but it’s a nice location, and had a nice firm but comfy bed, lots of pillows and towels, and very good air conditioning which we needed during an unseasonable heat spell.

Loved the roof-top bar. Great view over the city.

Having accidentally reserved wrong dates, we were not refunded, or given any compensation, whatsoever. I had called the day I found out. Once we arrived at the hotel, the same answer was given: no refunds. This is unheard of.