ソネスタ ES スイーツ アトランタ アルファレッタ ウィンドワード(Sonesta ES Suites Atlanta Alpharetta Windward)

Все замечательно, лаунж зона с грилем и уличным очагом, красивые окрестности

Everyone is so kind and helpful. The hotel is in a great location, it’s very clean, so convenient and safe.

Unsafe parking lot. No linens. Breakfast hrs chged to 2hrs only.No one at front desk to help or willing to help. Prejudice. Do not question your bill, when room will be cleaned, if you can get room supplies, due to room not cleaned for 2weeks. Unless you want to deal with staff wanting to agrue, raise voice, even yell at you. If you dare try talking to them like normal people, they will continue speaking over you, regardless what you're trying to ask of them. Do not write negative review about hotel or you'll be a target for revenge during your stay. Even told to leave. Stay anywhere but Sonesta Windward Pkwy Alpharetta, GA.

It was a decent stay. The room was nice and comfortable but did have a weird smell. There were no sheets or pillows for the sofa bed and instead of bringing it to you they made me come get it in the rain. The breakfast was not worth waking up early for. Other than all of that is was comfortable.

The fire pit was unique and I disliked the minimum cleaning of facilities along with staff attitude.

This Sonesta was very clean and in a great location. A lot of food and shopping in this location. I will be staying there again.

Management is very rude. Acts as if he's doing you hugh favor letting you pay to stay here. Guess no one told him,.customers pay his salary.

I was sick by the time of check-in. So therefore, my "thorough room inspection" wasn't up to par like normal. But by the end of my stay, I realized a lot! My bedspread hadn't been changed prior to my visit. There was a small BLOOD splatter on my bedspread, and the sheet beneath. I didn't have a wound, so I know it wasn't me! The room and hallways smelled of mold. When I was being discharged, the attendant at the front desk stated he couldn't give me a receipt. I told him I literally just left a Sonesta Suites a couple of days prior, and paid the same way. They provided me with a receipt. He said "well they shouldn't have". Then once I'm at my car, he comes out and says he could give me one. When I go back in, he says he "emailed it to me". Why not just print it out?!? Anyway, I check my email, the receipt was blank. I go back in, and he said " I sent it without any info". So then he proceeds to print out the copy, and email it to me. He was a decent guy, but all of that could have been avoided. It was a horrible stay! I will not be back.

The WiFi was not working for the entire stay. The room was a non smoking room but in the side of the bed was ashes and cigarettes butts. The room had a pet smell and the bathtub had rust in it and slow drainage.