ホリデイ イン エクスプレス ホテル & スイーツ アトランタ ジョンズ クリーク IHG ホテル(Holiday Inn Express & Suites Atlanta-Johns Creek)

房間大，乾淨

#好評#對位置，性價比，酒店氣味，隔音，床品舒適度，防治蚊蟲措施滿意

The rooms were dated but clean, bathroom amenities are refillables which aren’t hygienic hotel only has one handicapped accessible room with one king bed for the ENTIRE PROPERTY not leaving room for handicapped persons with care aides or nurses. Not all staff (most) do not speak or understand English so communication is sometimes hard. Housekeeping doesn’t come daily and when attempting to remove food garbage from your room guests are told to take it outside versus being provided garbage cans or trash pickup when requesting. Breakfast offerings are great and bed linens are clean and bed comfortable. Great for an overnight stay only.

The first day that I checked in, I was given a room with a defected window. The blind on the window was not closing and the bar in the closet was low. I couldn't hang my clothes. I couldn't sleep that night because of the brightnrsd in the room. The defected window was reported to the staff as soon I checked in. He told me to check the swish on the side of the window, this was not working. Around 1030 pm, I called him back to let him know that the room was to bright and I can't sleep, that is when he asked me if I would like to change the room. In the morning I again reported the defected window to the manager and thia when I found out that they were aware that this room was not functional. Why do they gave me this room in the first place, I don't know. I changed romm on day 3. A day before my check out my receipt was left under the door while reviewing my receipt I found out that they charged me more for the new room. I spoke with the manager about overcharging me when I changed the room on day 2 of my stay, the manager apologized and took my information and told me he will either call or email me. I haven't heard from them on day 4 after I checked out. So I gave them a call. Again the receptionist apologized and told me that someone will call or email me after the price adjustment is made. Still haven't heard from them 3 days after my call.

Great people are working here. Everyone from checking us in to cleaning at the hotel were insanely kind to us. Check in was quick at night. Breakfast was great and had a lot of options. Please do not increase the price of this very reasonable hotel.

The bathroom vent is full of desk. The smoke detector is hanging from the wall. Not sure if it works. But, great location and it is clean and safe.

The room was clean and very comfortable. The breakfast was great. The staff was very helpful when my bathroom was locked. Nice place and very quiet.