The Ritz-Carlton, Amelia Island

Booked a standard King weekend stay at the Ritz Carlton Amelia Island. Rolled the dice and used 2 suite night awards. Upgrade confirmed and was shocked to realize it was the Presidential Suite; best upgrade ever! This hotel is amazing. Staff is friendly and kind

From greeting to check in and everything in between was amazing! Pool, beach, and dining room service were exceptional! The staff were pleasant and one step ahead. Your valet guys were personable, efficient and humorous. My husband thought he left his glasses in our vehicle and after your guys looked for them in the car they spotted them in his collar. !

This is absolutely the best place for a vacation. The property is extremely clean. The staff could not be any better. The activities they offer are amazing. The food is incredible. I don't have one negative thing to say about this resort. The staff from the second you step foot on property is top notch. I could name a few individuals at this hotel whom are amazing and make families like mine feel so fortunate to know them. Nora has become family over the years of visiting this resort. Nick outside is so great with the kids and has such knowledge and passion for nature. He runs daily shark tooth hunts that my kids would not miss for anything. If you get a chance to visit this is a gem.

It was a very busy weekend and the hotel was at capacity. There was a confusion with my reservation, but Laurel H at the front desk made sure we had a wonderful stay! She went above and beyond to ensure we had a terrific experience with my family. Laurel even checked in on us before she was off for the weekend. The spa was renovated and spotless. The service from everyone at the hotel was excellent. I will come back to this property and recommend to friends in the future. Thank you for making our stay so special. Customer service of this level is rare in today’s environment. Thank you Laurel and team!!

We had an amazing time on our first trip to this resort. The service was amazing, and everyone on staff was so friendly. Dining at Salt was a highlight, and we will definitely be back for a return trip. Also, rooms are quiet, and are up-to-date and spacious. We had a great experience all around.

Valet parking Huey was very welcoming, Dee at the front desk was also very pleasant and accommodating, check in was very quick and easy, hotel is clean, spacious room, comfortable bed. Staying at this hotel brings maximum elegant experience . Lots of food choices, perfect location , family oriented. Highly recommended. Truly the ladies and gentlemen! They have a spa with full service,

Terrific Stay This hotel somehow manages to retain Ritz Carlton character and hasn’t become just another high- end Marriott. Location is extraordinary with plenty of informal outdoor seating, boardwalks over protected dunes to a massive beach that stretches for miles. Some rooms offer balconies with outdoor fireplaces. Valet parking was not cheap, but fast & friendly in and out. My room was spacious with large bathroom, walk-in shower, plenty of storage, & large closet. Housekeeping did a great job daily (remember to tip hardest working staff in any hotel :) I was there for a conference, and we tried 5 of 7 restaurants/bars. They ranged from a quick delicious sandwich at poolside Coquina to luxe dinner at 5-diamond Salt. We also had a hospitality suite where they served hot breakfast each morning. Each experience, the service and food were outstanding. The hotel has managed to recruit a terrific team across the board. Check-out was fast and bill was accurate. Nearby, Fort Clinch State Park is well worth checking out if you have time and my colleagues enjoyed golfing on the property. There are also e-bike tours of the island- Pedego is an easy walk and offered friendly guides, nice bikes, and a good tour including beach ride.

Waited two hours for room. Poor value for the money. We paid extra for an ocean view. Could not be farther away from the water. Coastal views would be better. Carpets and fabrics have many stains. The hotel is swarming with conventions. Not a luxury experience. We felt lost in the shuffle.

Simply a fantastic experience! My wife and I went there for 5 nights for our 30th anniversary and the staff at the hotel went above and beyond to make the experience 5 stars! We did their 'fire in the dunes' event and it was wonderful. Elijah, Emily and Chandler made sure our 30th was unforgettable as they took great care of us our entire stay. It was as if the entire team at the hotel knew who we were and what we were celebrating and they went out of their way to help us celebrate the event! We will be back for sure!