Best Western Plus Berghotel Amersfoort

Fijn hotel en rustig gelegen. Vriendelijk personeel!

早餐還可以，距離車站很近，打車10歐元。 房間稍舊，馬路對面有個精緻的法國餐廳。 前台服務特別好。

We were very disappointed with our stay. The room is incredibly basic. No cosyness or atmosphere at all and is in serious need of an update. Hospitals have more atmosphere. The room was clean but glass bottles, plates, glasses and trays were littered in front of the elevators. Not just when we arrived but throughout our entire stay. The coffeemachine in the room did not work either. We won't be coming back.

As a frequent business traveler, I've seen hundreds of hotels. This hotel was my absolute low-light in 2023. I'll never come back: - Dirty bathroom: when opening the room and the bathroom, there was plenty of long hair on the bathroom floor - I have short hair, it can't be from me; also, the wash basin is old and has many cracks (room 212) - Smelly room: the room was smelly, as if someone had smoked in it before and the smoke hadn't been properly removed (non-smoking room) - Insufficient light: the main lights above the bed are so weak that I wasn't able to unpack/pack my suitcase without an extra lamp - Poorly made bed: the underbed wasn't properly aligned, there were wrinkles that I had to straighten - Untrained front desk: upon my complaint, the only reaction was to write down my complaint, but there was no follow up or any sign of excuse - No business address on invoice, incorrect e-mail: although I had left my business card upon check-in, the company name was missing, so I had to call the frontdesk again to have it added; the e-mail address was mistyped twice from the business card, so I had to call the frontdesk twice to have it corrected and finally get my invoice

Very basic no frills hotel. The curtains were hanging off the rail in room 201. The toilet was very brown and stained. Silverfish bugs in shower. Dusty and dirty in places. Basic breakfast. Only one person serving so a lot of food missing such as no bacon to have with scrambled eggs. Nice helpful staff as no comfy beds though. Would not return.

This hotel has a foresty location. There is a (not well) signed walk through the woods near it. Staff is friendly. Ample free parking. The hotel consist of three separate but connected buildings: the original old hotel with lots of charm, a newer part and a newest part. The breakfast area is lovely. The smallest rooms are called 'comfort' rooms, about 18 square meters. Breakfast is good. The lobby has an area for coffee, tea and sweet stuff. Makes you feel like home. It is about 1.5 miles from the city center.

Excellent hotel. Nicely decorated and comfortable bedroom. Good selection at breakfast and good evening meal although no choice. But was with a coach tour so understandable. Staff very helpful. Tea coffee and sweets biscuits in reception.

We were on a coach trip from 17th - 21st April. Unfortunately my husband fell ill the day before we were to leave & had to go to hospital near by, they operated on him on Friday. I would just like to say that all the Berghotel staff went beyond making my extended stay very comfortable and they helped me by sending emails & printing documents out, nothing was too much trouble. I thanked them all.

Unfortunately the room was so cold during the night. There is an air conditioning unit that pumps out warmish air but it’s incredibly noisy. The noise from other guests echoes down the corridor and it’s very difficult to get any peaceful sleep. I was glad to leave and go to another hotel so I was able to get some rest. On a plus note that staff are incredible friendly and the breakfast served is of very high quality.