We received 2 emails about our stay on the day of our stay. One was to tell us that check in after 7pm required special instructions. That email we received at 7:31pm and since we were driving at the time we didn't see it before arriving. My heartfelt thanks to the very nice lady who very patiently helped us. I wish I had known about the check in procedure 24 hrs earlier. Both emails should have been sent 24 hrs earlier. Also parking is not easy until you know how it works. There is parking on the street but good luck with that. For us the closest was 1/2 mile away. We planned to use their on site parking but it is not signed so there is no way of seeing it when you arrive, and there is nowhere to even stop outside the hotel. It made our check in rather fraught after a long day's drive. I would happily stay there again as the rooms are good as is the breakfast and it's an excellent location, but I'd recommend not using Odaly's website to make the booking if possible as it doesn't allow you to review your booking after it has been made.
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