フォーシーズンズホテル アンマン(Four Seasons Hotel Amman)

This hotel shouldn’t be under Four seasons Flag ,it is just 4 hotel .Breakfast sucks and service sucks for most of the time . If you expect Four seasons Level ,you will definitely be disappointed ! Do not think of going to spa or facilities because you will see mold on the columns .

在瑞吉、麗思卡爾頓及四季之間選擇了四季，其中一個原因是停車方便，有泳池。前台服務尚好，不知道是他的英語不標準還是我們的英語太差，反正沒聽懂多少，但不影響入住。 設施：攜程標準。安曼唯一的鉑金酒店，設施肯定不錯，保養的也很好。床很舒服，雖然很軟，但解乏。被子、枕頭接觸皮膚的感受也很舒服。但是床單有破洞，這樣還不更換嗎？！睡衣的材質差，手感過於僵硬。 衞生：表面做的不錯，但細節不行。刷牙杯底部的污漬相當明顯，是沒有看到嗎？這不是四季的水準。 環境：對面是麗思卡爾頓，樓下主幹道，有一點吵。 服務：這個價格的服務如果不好，那就太對不起四季四季這倆字兒了。早餐種類不多，但食材和出品還是有質量的。歡迎甜品是個亮點，本地特色。

Had a wonderful room. Service was excellent. The sports bar may be in a different location with more light?

A very nice property in a great area of the city. Very clean and well appointed public areas and rooms. The outdoor pool was not open however, the indoor pool and spa/gym were very nice. The breakfast buffet is amazing. Also enjoyed cocktails in the bar which was very nice. The staff were very professional and the service was fantastic. I highly recommend this property. The concierge took extra time to help us with some flights, and was extremely pleasant.

Spa service was really fantastic. Staff were beyond helpful and caring. All the stress faded after my visit. I would definitely come back ! Location was convenient. Parking service provided. Very professional staff at the reception. Always smiling and give attention to all costumers . Great experience

Our stay at Four Seasons Hotel Amman was amazing. The hotel is situated in a nice area, and its exterior and interior exude beauty and elegance. Concierge provided fantastic restaurant suggestions, leading us to savor delicious Mansaf and Kunafa during our Jordanian adventure. The reception team is incredible with their professionalism and warmth. Olea, the very delicious breakfast restaurant, boasts a very polite and attentive staff, always ready to assist. The spacious rooms offer a delightful view, complemented by the hotel's well-maintained spa facilities, including a relaxing swimming pool and jacuzzi. Overall, a truly luxurious and great experience.

We had a twin room with two king beds, lounge and table. Heaps of space, great view, the bathroom was a pleasure to be in and overall the room was a lovely oasis from the city. For some reason the hotel thought our booking was for a couple (I was traveling with my elderly mother) so it was a little awkward on arrival when I insisted on two beds in the room but the staff sorted it quickly. The only thing I would note for other travelers is that the breakfast provided is very local with a small selection of western food. If you're with a fussy eater it might be a bit hard.

the facilities, materials and attention to detail in decor and lighting are amazing. The quality of the food itself was top notch. The front desk staff was also very personable. Nearly the entire rest of the staff, particularly the male staff, left much to be desired. their standard of service and speed fell below many casual and lower tier restaurants and hotels. The cheesecake factory, a casual dining restaurant has a higher level of service than this 5 star hotel. The waitstaff does not anticipate that a coffee drinker will drink more coffee. when serving, they will reach over the entire length of the table instead of taking a step to the side. The staff is very aggressive on prebussing, they will ask to remove a plate you are actively eating from as well as remove a plate with food that is left unattended without asking. "Managers" will interrupt an active conversation to check if everything is ok. Culturally, they are also not aware of any "over" egg styles, e.g. overeasy/med/hard. Admittedly this culture abstains largely from alcohol, but the bar staff is not aware of many standard cocktails and seems unaware, unable or unwilling to Google them.

The hotel is located on the 5th Circle, Al-Kindi Street, between the prestigious residential area of Al Swaifi and the financial district of Shmeisani, on the highest hill in Amman. It was opened twenty years ago, and in 2021 it was modernized. What attracts me most about the Four Seasons hotels is that they provide a consistently high level of service. Four Seasons Hotel Amman is no exception. The service was at the level of the Four Seasons group. The rooms are clean and well equipped. Recessed lighting, flat-screen TVs, modern lamps combine beautifully to create a sense of contemporary elegance. The staff is friendly and very professional. The hotel has a gym, a wonderful spa with a sauna and two swimming pools. Outdoor and indoor. The only thing I would like to pay attention to is breakfast. I would like the service in the restaurant to be consistent with the service in the hotel.