グランド ハイアット アンマンの口コミ・レビュー・評判

良いホテル。素敵なスタッフ、清潔な部屋。ホテルの入り口では空港と同じように手荷物検査があり、手荷物検査が行われたことに驚きました。 朝食はあまり選択肢がありませんが、どれも美味しいです） コンセントがベッドの片側にしかないのが不便です

Great place. People there are very nice and friendly. Will come back again.

Was great Hotel and comfortable

Niceeee

Das Hotel ist in eine gute Lage, modern, sauber und sehr groß. Der Personal ist nicht gut ausgebildet für einen 5 Sterne Hotel! Fehler auch beim Zahlungen im Pool wenn jemand etwas bestellt, da in der Menü sind andere Preise und wenn die Rechnung kommt andere Preise ! Es gibt auch Auto Valet aber keinen Möglichkeit das der Gast selber seiner Auto parken kann.

酒店的軟件不錯，很乾凈，就是服務很慢，餐廳和酒吧環境不錯喜歡，下次還會入住，安保很嚴格。

The hotel is great, the room was spacious with a bathtub and a shower. The staff are nice and helpful.

Hotel stay was great with super nice staff. Only downside is the immediate area around the hotel not much to walk around but i guess that’s a amman issue nothing to do with the hotel

AC not working,, bathroom smell very bad ,, shower very old ,, windows not clean

The service was exceptional, especially the front desk manager Mamduh who went extra mile to make our stay pleasant. All other services were excellent too.

To start with, no one helped me to carry my bags, instead, the security simply remind me ( carry your bags ). Check in was very slow. The receptionest was not professional in the communication. You can expect more from a 5 stars hotel staff . Very nice breakfast with a lot of tasty food to select from. The lady at eggs station was kind and professional. GYM, SPA and swimming pool was amazing. Room was good. Pillows are not comfortable. Overall. Room. Breakfast and spa were good. But check in was much below than average . In conclusion. For such price you pay. You can get much better options with better service

Very dirty, beddings and walls and walls of bathroom had a lot of stain and overall upkeep is poor, totally out of expectation given the branding and price!

When we arrived in Amman we booked this hotel for 3 nights. It exceeded our expectations. It was clean, accommodating, beautiful and just relaxing. We was able to do our site seeing’s and then come back and relax /unwind. Khaled, Umar and Ahmad was exceptional. They was always so attentive and making sure we was always happy. They made the hotel a 5 star experience. Abdullah, always helped us with our luggage with a smile and super friendly. I forgot the staff names in breakfast buffet but they was ALWAYS so accommodating. Asking me for what drinks/ coffee I would like. They was easy to spot and call if I needed anything. Service was 10/10. Overall loved my experience at the grand Hyatt. I would be definitely coming back and telling all my friends and family to come and stay here. Also the Italian restaurant, the food is delicious. You have to try it. The restaurant itself of gorgeous.

We had a problem with our room when we checked in but the manager and front desk resolved it swiftly and very efficiently. They treated us great and made up for it…had a very nice stay!