アンマン ロタナ(Amman Rotana)

Very nice hotel

Great hotel

住在高層，晚上風大的時候，外面玻璃和建築外面狂響根本睡不着。服務感覺很刻意冷漠，沒有達到五星級酒店應有的水平。剛從死海凱賓斯基回來，感覺兩者服務差距太大了。

房間洗浴堵的，問了朋友住的，一樣。洗浴的地磚是碎的。還有個什麼壞的忘記了。

位置環境都不錯，就是房間設施施工感覺有些粗燥

房間很不錯，酒店設施很新。樓下就是綜合體，吃飯方便。

酒店位置可以，就是細節不行，洗手盆是壞的，水和紙巾都沒有。對不起這個價格

The room is amazing, with a good view. The hotel is a few steps away from the boulevard. The staff are amazing and very welcoming. Except for one employee that was very rude, with zero professionalism, at the reception, when I complained about the my problem, she was rude to me, I asked her is this how you trained to deal with guests, she said yes! This is how I talk to guests, anyhow, for sure I’d like to thank Deyaa for being really good, and amazing, he made sure that I’m satisfied and happy. However, taking into consideration it's a tower with no windows or balcony, I was surprised that the room is full of dust. I noticed that on my fourth day. The room was cleaned two times, but yet the dust is everywhere—on the headboard of the bed, the lamps, literally everywhere. I called three times about this matter.