チボリ ドーレン アムステルダム ホテルに泊まった方の口コミ・宿泊体験

ホテルからの返信: お客様へ、先日はTivoli Doelen Amsterdamにご宿泊いただき、フィードバックをお寄せいただき誠にありがとうございます。立地とフレンドリーなスタッフにご満足いただけたとのこと、大変嬉しく思います。隣室からの騒音についてはご不便をおかけしましたことを深くお詫び申し上げます。これは当ホテルの基準を満たしていないことをご了承ください。当ホテルのサービス向上のために、お客様のご意見やご提案は非常に重要です。お客様のフィードバックを真摯に受け止め、関係部門すべてと協議いたします。よろしくお願いいたします。Ludo de Jong ゼネラルマネージャー、Tivoli Doelen Amsterdam

ホテルからの返信: Dear Guest, Thank you so much for taking the time to share your feedback with us.We are delighted to hear that you had a great experience with us and enjoyed our friendly staff. It makes us very happy to hear that you enjoyed your stay with us. Unfortunate we are not able to change the size of the rooms, due to the monumental status. But we are very happy to hear that this was the only feedback you have. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Angelo Vassallo General Manager

ホテルからの返信: Dear Guest, Thank you for taking the time to share your feedback with us. It makes us very happy and proud to hear that you had a great stay and enjoyed the history of our hotel. It was our greatest pleasure hosting you and hopefully we may welcome you back in the near future. Kind Regards, Angelo Vassallo General Manager Tivoli Doelen Amsterdam

ホテルからの返信: Dear Guest, We are delighted to read that you had enjoyed your stay with us and especially highlighted the location, the passion of our staff members of the oldest hotel in Amsterdam. Our apologizes for the fact that you experienced noise disturbance and the water temperature was insufficient. We will follow this up with the technical department. However, it makes us very proud that you have rated us with such beautiful scores. Therefor we would like to thank you, as this is for us very important. It was our pleasure hosting you. If there Is anything else I can assist you with, or when you like to visit us again in the future, do not hesitate to contact me. With kind regards, Angelo Vassallo - General Manager

ホテルからの返信: Dear Guest,Thank you so much for staying at Tivoli Doelen Amsterdam and sharing your feedback with us via trip.comWe are delighted to hear that you enjoyed your stay with us. It was our greatest pleasure hosting you and hopefully we may welcome you back in the near future. If you ever plan to visit Amsterdam again, please contact me personally, so that I can personally take care of the reservation details for you. With kind regards,Angelo Vassallo - General Manager

ホテルからの返信: Dear Guest, It makes us very happy and proud to hear that you had a great stay and enjoyed the environment the cleanliness and enthusiastic service and the facilities of the hotel. We hope to welcome you again in the future. Kind regards,Angelo Vassallo General Manager

ホテルからの返信: Dear Guest, Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you had a great experience with our location, view on the canal and especially with the service provided by our staff. Your compliments will definitely be shared with our entire team. It was our greatest pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General ManagerTivoli Doelen Amsterdam

ホテルからの返信: Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a good experience with our location. Our sincere apologies that the size of the room did not meet up to your expectations.It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam

ホテルからの返信: Dear Guest, Thank you for taking the time to share your feedback with us.Our sincere apologies for the inconveniences with regards to the service and experience. Please be informed that this does not meet up to our standards. The comments and suggestions of our guests are very important for us in order to improve our services. We take your feedback very serious and will discuss this matter with all involved departments. We do hope that you enjoyed your time in Amsterdam. Kindest regards,Angelo Vassallo General Manager Tivoli Doelen Amsterdam

ホテルからの返信: Dear Guest, Thank you so much for sharing your review with us regarding your stay at Tivoli Doelen Amsterdam. We are honored to hear that you had a stay with us. Your kind words are much appreciated and will definitely be shared with our entire team. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam

ホテルからの返信: Dear Guest, Thank you so much for sharing your review with us regarding your stay at Tivoli Doelen Amsterdam. We are honored to hear that you had a great experience with our breakfast, cleanliness and especially our staff. Your kind words are much appreciated and will definitely be shared with our entire team. We do apologize for the inconvenience in regards to the noise disturbance. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam