ホテル アトラス(Hotel Atlas Vondelpark)

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The service from this hotel was the worst I have ever experienced. The receptionist was so rude and unfriendly. He was definitely not willing to help you with your problems at all. To anyone considering staying at this hotel, I would 100% not recommend this. Please avoid:)

good service and location, everything is fine

沒住 飯店不能取消

Pretty basic accommodation. Nothing spectacular, nothing terrible. Good location near the park and Leidseplein. Has to wait a while for check in as nobody was at reception. Also several people tried to get into my room in the morning (to clean) before checkout, without knocking. This was a little annoying. Room was clean and comfortable but nothing to write home about. Probably wouldn’t stay here again.

Hotel is next to the park in a quiet area. There are a few restaurants on your doorstep, Van gogh museum is a 10 minute walk away. Tram number 2 nearby takes you into the centre if you don't want to walk. Rooms are basic but very clean and room was cleaned everyday. Bed was very comfy and we slept really well. I have no complaints about this hotel it did the job well for a short break.

No reception. Even when standing right there, you can’t book in. I was told to go through booking. I did, paid it. The booking wasn’t processed. Ages later, I was asked to book via their website. Apparebtly? booking was a mistake (although they told me to do it) I effectively paid double. Next surprise, no breakfast available . Next surprise, nobody on reception before 10 am. I had a meeting at 9 so the couldn’t store my bag. By the way, If you need to leave your bag for a while, they charge you 5 euros! Also, no idea why, but the rooms smell of joss sticks really strong. Like You are in China! This place does not deserve the name Hotel. It’s an empty hole in the wall with tons of systems that do not work. The guy on the reception was very nice and apologetic but it doesn’t make the place any better I feel sorry for the poor staff who have to work here. Don’t book! It’s not worth the hassle and will get your trip off to an awful start!

Staff were very friendly, and the hotel in a great location. A few things that needed fixing in the room were not fixed during my stay. The door did not lock properly which, as a solo female traveller, made me a little uncomfortable. Turns out it had not been fitted correctly so didn't fit the hole in the door frame. The safe in the room didn't work, needing a new battery. I flagged this up on my first morning before heading out for the day. The person at reception wrote it down, and I assumed this would be fixed by the time I returned later that day. But it wasn't. It didn't work for the whole of my stay. The other small issue was that the room was on the lower floor and had a very large window that opened straight out onto the side drive, and the loose hinges meant it didn't hold it's position. It just swung right open. If it was warm, I couldn't sleep with the window open as there was no way of securing it, so somebody could easily step into my room. I understand the need for the large opening window being an emergency exit point, but a smaller opening window added to the frame would be helpful for fresh air. Also, I think the drains may need looking at as there was a constant unpleasant small in the bathroom. The sink was missing a plug, and the toilet only had half a flush button. Good points: The bedroom area was clean, the bedding was spotless, and the bed was comfortable.

I have always stayed at the Hotel Atlas Vondelpark. It is well-located (next to Vondelpark, minutes from the top museums in Amsterdam, nice neighborhood, good transportation). But this November 2023 stay is the last. The hotel is going downhill. It no longer offers a very nice breakfast buffet and the lounge has been closed off. I stayed in a single room that was located on the ground floor. I opened the blinds and found bicycles parked next to the window. The bathroom is deteriorating. The floor desk is open from 9 a.m. to early evening. The rest of the time it is shuttered. Besides my room in the basement, there are numerous others -- it is basically a rabbit hutch. The Atlas is now suitable only as a youth hostel or for low-budget backpackers. What a shame.