Great location in central Amsterdam, comfy bed and cute decor. The room was a bit cramped (no place to put a suitcase except the floor), but modern bath facilities. Our main critique: 2 of my daughter’s gold rings disappeared from the nightstand while we were out our first day, with only housekeeping entering the room. Front desk staff acted disinterested in our complaint but asked me to email the manager (which I immediately did), and I requested no further room service for the remainder of our stay. I can’t prove that one of their housekeepers is a thief, but I am 100% certain that the hotel management has no interest in responding to such guest concerns. It’s a week later and I’ve yet to receive a return call or email, and we’ve since returned home. A bit of a costly lesson for my daughter to use the in-room safe.
自動翻訳