We felt like it didn’t quite live up to what we expected by looking at the photo’s.
The staircase is very dangerous. You could only use the stairs if very fit. My partner has a knee injury and struggled every time we went up or down. I hurt the back of my legs when walking down due to the shape of the narrow step.
Upon arrival, we were told our room was on the 3rd floor, which only had rooms 17 & 18 and ours was 34, so had to struggle up and down an extra set of stairs unnecessarily.
We eventually arrived in our room to find neither of the key cards was working, so had to struggle back down the stairs to reception and back up again with a working set of keys.
Upon arrival in our room, we found the room was very old and needed a lot of work. The windows had mould and bad condensation and clearly kept out no noise from the busy street.
The ceiling is cracking and skirting boards peeling off.
The bed mattress is old and has multiple mattresses layered to cover the bad ones. The bed was still uncomfortable and offered no support and not workable for 2ppl as you both fell towards the centre of the bed.
The bathroom mirror was unusable as it is above your head on the slanted ceiling.
Lastly, we were without any hand soap and shower products, so I had to request these from reception and then only receive
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