Due to the partial lockdown and rioting in the country, and one of our party having a serious heart complaint we telephoned the hotel to cancel, but was refused point blank, the man on reception was obnoxious and rude and not even aware of the partial lockdown coming into force, we explained our situation and was met with complete arrogance, he put the telephone down on us! We rang again and asked if we could transfer our booking if they will not let us cancel and again he refused, we asked to speak to a manager and he cut us off again... DO NOT STAY HERE.....
自動翻訳