I booked a room with sea view at this property through *********** 1 week in advance. The reservation was confirmed, so I booked my ferry transfers too. Once I arrived at the island, the dishonest owner suddenly canceled my reservation late in the morning. I promptly called him for an explanation and he said "there are no rooms left" despite my previous confirmed reservation. WHAT A SHAME! When I told him I got a confirmed reservation at his property for the day, he became agitated and said to me "come here, I will see if I can find a room elsewhere", so I replayed "I booked that room at that price, I got a confirmation!". After this he became very rude offending me on the phone and said to me to handle this with Booking and abruptly hanged up on me. I got my money back through Booking, but my day was a nightmare! I never had a problem with Booking before, hope they remove him and his property from there!! AVOID THIS PROPERTY!!! 0 STARS!!!
自動翻訳