ヒルトン ガーデン イン アンカレッジ(Hilton Garden Inn Anchorage)

定的山景房，結果衹看到屋頂及一點點山尖尖，對面有房子擋住視線，根本沒有必要浪費那錢去定山景房。因為你走出去隨處可見。衞生條件一般吧，不算很好也不算差，對於狗狗友好酒店來説還行。

It’s quiet and the customer service is very amazing

Room door wouldn’t latch on both rooms. Heater in first room was busted. Phone in second room didn’t work. TV didn’t work in both rooms. Coverlet on one bed was dirty and looked like unwashed feces on it. No toilet paper in one room. Chairs in rooms terribly uncomfortable. Mattresses lumpy and old. Staff and management completely uncooperative. AND THE REMODELING WORKERS WERE DRILLING, BANGING, CUTTING AND ETC ETC TILL AFTER 8pm!!!!!!! A horrid experience on all levels on BOTH STAYS, 2.8-10.24 and 2.22-24.24 !!!!! We will never never NEVER stay here again!!!!!

The hotel was under construction! The lobby was closed. The pool was closed. The noise level in the early morning was unwelcome! I wish the construction was noted on the booking page. I would have chosen another hotel.

Property was under construction and I felt wa extremely over priced for the condition of property and amenities. I will never try to stay there again. I feel they should reimburse me. I was sent to another hotel and it took 2 hours to get checked in at the new hotel. It was a complete joke

Absolutely awful. We paid £145 for one night, and the hotel is a building site. The pool, spa and restaurant are all out of order with tarps laid out on the floor, and there’s no lobby. The only place you can be in the hotel is in your room. Which is dingy. The staff are unhelpful and unfriendly. Despite the hotel displaying a guarantee to “make things right”, they’ve made no effort to make our stay comfortable. We asked for a partial refund because the room was not as advertised, and they flat out refused. The hotel manager has a “you don’t like it? Sue me” vibe. If you don’t care about making your customers enjoy their stay, don’t work in the hospitality industry. Never staying in a Hilton again.

I liked the service and they were kind enough to wait for the credit card to process, the staff was friendly, no rudeness and I will likely stay there again.

Construction was horrible starting at 7:30am and it was so loud it was like they were in the next room pounding.

The website did not indicate that the hotel was under consideration, we had to enter through the back which was a bit unnerving since there was a homeless person trying to warm up under the vent. We usually like to stay here because of the pool but again there was nothing on the site indicating that it was out of service. The satff was friendly.