While not 5 star, this is a nice hotel! Clean, comfy bed & linens - large fluffy towels! Breakfast was actually good and coffee is GREAT! Great staff but Xavier at the front desk is beyond wonderful; very professional yet super warm, friendly, welcoming and very helpful! This man knows customer service and knows how to multitask! Very much appreciated him and he's part of the reason we'll be back! We visit the area Ann Arbor often but this was our first stay at Fairfield.
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